Karen Pather Pretorius
Office Admin / HR Admin
Bayview
Summary
Diligent with solid background in HR administration. Managed employee records, facilitated onboarding processes, and supported HR functions to ensure seamless operations. Demonstrated strong organizational and communication skills in coordinating between departments and handling sensitive information.
Overview
20
20
years of professional experience
19
19
Certifications
1
1
Language
Work History
HR Administrator
SA Steelpack Solutions Pty LTD
09.2020 - 01.2026
- Updated HR database with new employee information, changes in benefits, and other details.
- Prepared new hire letters, employee contracts, and corporate policies.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Quality Systems Specialist & Quality Lead Auditor
08.2023 - 01.2026
- Responsible for maintenance and continual improvement of the Quality Management System.
- Facilitate ISO9001:2015 certification audits by SGS.
- Complete correction of audit findings.
- Coordinate and conduct internal audits.
- Conduct Staff ISO Awareness refresher training.
- Manage NCR system on our NCR App.
- Manage customer complaints.
- Facilitate Quality meetings and Management review meetings.
- Update procedures and work instructions if needed.
- Implemented ISO9001:2015 and customer specific requirements at JHB warehouse.
- Facilitate customer visits and audits. Tongaat, Aerosol Plant and Jhb Warehouse.
- Conduct Supplier Audits as per audit plan.
- Arrange and sit in SMETA Audits, address findings and close out of findings.
- Quality Manager resigned.
Production Admin/ Quality Systems Specialist/ HR Officer
SA Steelpack Solutions (Pty) Ltd
01.2020 - 01.2026
- Duties:
- Production Admin: Printing and handing out production reports to each department. Designing new production forms. Capturing production figures on a daily basis and compiling a month end Ops report that includes production graphs, downtime reports, non-conformance summary, customer complaints and lost time injury – Directors Operations Report. NB. From Jan 2025 I have an assistant to perform all admin duties.
- Quality Systems Admin:
- Maintaining and controlling documents, filing and assisting Quality Manager with procedures, job descriptions and work instructions as well as policy statements and organograms.
- Conduct Internal Audits
- Process Corrective actions
- Coordinate Quality meetings, including meeting preparation, presenting in meetings, as well as minutes of meetings
- Work with consultant to implement ISO 9001-2015. Implementation of all requirements.
- Coordinate all the required training, including updating of training plan and skills matrix.
- Responsible for the control of Calibration and verification of measuring equipment.
- Also responsible for the Health and Safety committee and ensures meetings are held on a monthly basis, with minutes of meetings, checklists and an action plan in order.
- Reason for leaving: Relocated end Jan to Cape Town with Family.
Office Admin
Henque 2792 cc t/a International Investigations
01.2006 - 01.2020
- Duties:
- Front Desk Office Admin
- Welcoming Clients, scheduling appointments.
- Responsible for general admin tasks
- Handling client queries. Managing telephone enquiries.
- Compiling reports on word and excel, creating graphs displaying trends.
- Obtaining accident reports from the relevant SAPS.
- Typing of reports, emailing and scanning of reports to the respective Insurance Companies.
- Filing of reports. Data capturing. Invoicing of reports. Responsible for banking and cash deposits being made.
- Reason for leaving: During COVID 19 lockdown we were requested to work 2 days a week, I desperately needed a full time salary to pay for my study fees.
Education
NQF Level 5 - Human Resource Practises
01.2021
PC Training - undefined
01.2005
Grade 12 - undefined
01.2002
Certificate - Quality Management Systems ISO 9001:2015
04.2001 -
Skills
Human resources information systems
Health and safety regulations
HR policies development
Onboarding and orientation
Recruitment and selection in volumes
Employee engagement initiatives
Office administration
Certification
H&H Risk Solutions
Timeline
Quality Systems Specialist & Quality Lead Auditor -
08.2023 - 01.2026
HR Administrator - SA Steelpack Solutions Pty LTD
09.2020 - 01.2026
Production Admin/ Quality Systems Specialist/ HR Officer - SA Steelpack Solutions (Pty) Ltd
01.2020 - 01.2026
Office Admin - Henque 2792 cc t/a International Investigations
01.2006 - 01.2020
SGS - Certificate, Quality Management Systems ISO 9001:2015
04.2001 -
Microsoft Office - PC Training,
Buffelsdale Secondary School - Grade 12,
Varsity College – Durban North - NQF Level 5, Human Resource Practises
Section name
- Human Resources: Involved in Equity Committee. Set up policies and procedures. Responsible for disciplinary actions involving staff members, warnings, hearings also attended CCMA accompanied by the Labor Lawyer (Noel Bush). Recruiting new staff, starting up of new employees, conducting induction training, drawing up new contracts for new employees and adding employees onto the clocking machine system. Drawing up termination letters. Filing of employee staff files. Handing out payslips to the relevant departments. Filling out RMA claims for injured employees. Completing the UI19 forms for employees. Promoting initiatives e.g. World Aids Day, Heritage Day.
- Things I have been tasked with:
- Co-ordinating Medicals for the entire factory both dayshift and nightshift on site.
- Set up COVID 19 vaccines for the employees on site.
- Set up year end braai for the past 3 years.
- Currently co-ordinating employees to complete their matric.
- Monitoring and ensuring staff attend online classes.
- Tasked with purchasing uniform for all employees in the factory.
- Responsible for co-ordinating trainings, setting up venue for training, training memos, ensures employees certificates are safely kept in respective files.
- General:
- I have gained a lot of knowledge and working experience over the years. I am passionate about my work and I am a loyal worker.
- My strengths are always fulfilling any tasks that are given to me, I never fail to ask for help when it is needed. Quick learner.
- My difficult times with my studies was during the COVID19 lockdown in 2020 and during the unrest in 2021, with regards to paying my study fees, because of my passion to do my work I never gave up.
- I will be an asset to your business due to my knowledge of ISO9001:2015 Quality Management Systems combined with my HR related training and experience. Keeping in mind that all staff have an impact on product or service quality, thus my understanding of staff and HR assists me to be more effective in managing quality of product or service.
- Please note reason for leaving my employment was relocating to Cape Town due to marriage.
Crosswords, playing snooker
In a difficult situation i look for solutions before panicking. I like problem solving hence the challenge of crosswords. I am determined to complete any task given.