JOHANNA MAHLANGU
Administrator
Brakpan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Enquiries Clerk
Brakpan Civic Centre (EMM)
09.2023 - 06.2024
- Collaborated closely with sales teams to support lead generation efforts, providing valuable client insights gained from inquiry interactions.
- Reconciled invoices against billing spreadsheets and entered information into system for approval.
- Prevented potential conflicts by proactively addressing customer concerns before they escalated into complaints or disputes.
- Enhanced internal communication by collaborating with various departments to resolve customer issues.
- Adapted quickly to changes in company policies and procedures, ensuring consistent service delivery and customer satisfaction.
- Built strong customer relationships through empathetic listening, understanding, and prompt resolution of concerns.
Educators Assistant
Khombindlela Primary School
10.2021 - 08.2022
- Assisted lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Copied, organized and distributed classroom assignments or other paperwork.
General School Assistant
Letsie Primary School
07.2020 - 06.2021
- Screening and sanitizing the learners and teachers.
- Making sure they keep social distancing.
- Cleaning and sanitizing classes.
- Making sure that face masks are always worn.
Chef
Mugg & Bean
02.2017 - 12.2018
- Cook, duty roster issuing, cleaning and close ups.
- Monthly stock takes and reports.
- Daily stock counts for control
- System development on packing and unpacking of stock.
- Maintained well-organized mise en place to keep work consistent.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Handled and stored food to eliminate illness and prevent cross-contamination.
Admin Assistant
South African Red Cross Society
02.2011 - 12.2014
- Answering calls and transferring them to different offices
- Receive faxes and distribute them to relevant offices
- Managing office stationary
- General typing work Boardroom bookings and receiving clients
Peer Educator & peer counsellor
Siyanqoba Beat It
05.2006 - 06.2010
- Implemented creative outreach initiatives designed to increase participation in Peer Education programs across campus communities.
- Maintained thorough records of all sessions, ensuring accurate data collection for future analysis and program improvements.
- Actively participated in ongoing professional development training to enhance my teaching skills as a Peer Educator.
- Collaborated with fellow Peer Educators to develop dynamic lesson plans tailored to specific student needs.
Education
Buhlebemfundo Secondary School
01.2006 - 12.2010
Level 1 and Level 2 -
South African Red Cross
02.2011 - 03.2011
Lephalale TVET College
01.2016 - 12.2016
Skills
Microsoft Office
Problem-Solving
Team Management
Data Entry
Excellent Communication
Personal Information
- ID Number: 9112240511083KHOMBINDLELA PRIMARY SCHOOL
- Gender: Female
- Nationality: South Africa
- Marital Status: Single
References
- Charlotte kgatla, Brakpan Civic Centre (Ekurhuleni Metropolitan Municipality), Billing/finance manager, 078 430 5861, 011.999 2364
- Fikile Khoza, Brakpan Civic Centre (Ekurhuleni Metropolitan Municipality), Enquiries SNR Administrator, 011 999 7907, 083 396 6867
- V.B Chisale, Khombindlela Primary School, Teacher (Mentor), 082 354 1603
- N.M Khumalo, SDA Church, Church Clerk, 071 872 5665
- Mrs Gloria Letsie, Pholosong Hospital, Professional Nurse, 011 812 5150, 076 458 4722
Timeline
Enquiries Clerk
Brakpan Civic Centre (EMM)
09.2023 - 06.2024
Educators Assistant
Khombindlela Primary School
10.2021 - 08.2022
General School Assistant
Letsie Primary School
07.2020 - 06.2021
Chef
Mugg & Bean
02.2017 - 12.2018
Lephalale TVET College
01.2016 - 12.2016
Level 1 and Level 2 -
South African Red Cross
02.2011 - 03.2011
Admin Assistant
South African Red Cross Society
02.2011 - 12.2014
Peer Educator & peer counsellor
Siyanqoba Beat It
05.2006 - 06.2010
Buhlebemfundo Secondary School
01.2006 - 12.2010
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