Professionally organized with excellent communication skills. Possess strong interpersonal abilities. Excellent time management skills, work well under pressure and manages time effectively and efficiently to complete tasks.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Internal Sales
Identified consumer interests and key market identifies for new accounts.
Assisted in training new hires, sharing extensive knowledge of products, systems, and best practices in internal sales processes.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Sales Representative
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Generated new leads through networking and attending industry events.
Provided exceptional services and pleasant shopping experiences to retail customers.
Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
Sales Support
Provided exceptional sales support to field producers.
Streamlined processes for increased efficiency in sales support tasks.
Generated continuous customer referrals by delivering exceptional sales support.
Provided comprehensive after-sales support, ensuring customer satisfaction and retention.
Customer Care
Monitored customer care goals and developed improvements
Implemented company policies and procedures for professional, cohesive customer care
Export Sales Executive
Drum Company
10.1993 - 08.2008
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Compiled purchase orders to post international shipments in company logs.
Developed strong relationships with key clients through regular communication and personalized attention to their needs.
Implemented a robust CRM system for better tracking of customer interactions, resulting in improved relationship management practices.
Organized promotional events and interacted with community to increase sales volume.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Skills
Invoicing
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Additional Information
I am currently working for a aRreconditioner in drum company in Cape Town South Africa.