Summary
Overview
Work History
Education
Skills
Languages
Personal Information
References
Akwaba Kuselo

Akwaba Kuselo

Durban

Summary

Diligent professional with a robust background in sales, production, and administration, demonstrating effective performance under pressure while adapting swiftly to diverse environments. A strong commitment to achieving organizational objectives is complemented by exceptional attention to detail and a proactive approach to tasks. Driven by enthusiasm and a positive mindset, consistently seeking challenges that foster skill enhancement and personal growth. Recognized for outstanding communication and teamwork abilities, alongside versatile skills in project management and problem-solving, bringing a fresh perspective and unwavering dedication to quality and success.

Overview

7
7
years of professional experience

Work History

INTERNAL SALES - EXPORTS & DOMESTIC

SAFAL STEEL
02.2024 - Current
  • Answer customer questions by phone, email, webchat, social media or in person for domestic customers and exports
  • SAP User
  • Creating sales orders, doing invoicing and sales analysis
  • Assisting key account managers and sales reps with customers
  • Track orders and arrange deliveries.
  • Issuing warranties to customers
  • Organize trucks for exports and dispatch material
  • Accounts creation
  • Claims and credits administrator

PROJECT ADMINISTRATOR

SUPA-ROOF
01.2022 - 01.2024
  • Coordinating project activities, managing schedules, and ensuring project deliverables are complete, done on time and within budget.
  • IQ and Navision User
  • Create workflows, analyze risks, and provide documentation.
  • Dealing with stores property maintenance and lease agreements.
  • Point of contact for all project participants and track project performance.
  • Making sure that suppliers document correctly and are paid on time.

STORE MANAGER

SUPA-ROOF KOKSTAD
05.2020 - 12.2022
  • Manage the respective Supa-Roof store.
  • Customer relationship management.
  • Stock control, planning and dispatches
  • Ensure stock is properly stored & displayed.
  • Required to meet sales target, divided weekly.
  • Maintaining sound relationship with clients
  • GRV stock in the system and do Credits.
  • Claims
  • Marketing
  • Dispatches

STORE MANAGER ASSISTANT

SUPA-ROOF
01.2019 - 04.2020
  • Day to day administration, Reports
  • IQ User
  • Manage customer queries and direct them to relevant personnel
  • Assist Management with any required tasks
  • Assist in planning and managing of stock
  • Manage Stock
  • Promotes sales by demonstrating merchandise and product to customers
  • Prepares sales and customer relations reports.
  • Maintains a safe and clean store
  • Attract customers by originating display ideas, following display suggestions or schedules, constructing display materials.

Education

Supply chain management certificate -

Business Acumen certificate -

Advanced Diploma (B.Tech) - Public Management

01.2022

Business Acumen Certification - business training

Supa-Roof
01.2020

Diploma - Public management

01.2020

National Senior Certificate -

Gobinamba Senior Secondary School
01.2016

Skills

  • Administration
  • Invoicing
  • Microsoft programs
  • ERP systems
  • IQ & SAP HANA
  • Team player
  • Customer service
  • Exporting & Logistics
  • Data entry
  • Multitasking
  • Computer skills
  • Excellent communication
  • Dependable and responsible
  • Decision-making
  • Customer relations
  • Calm under pressure
  • Organizational skills

Languages

English
IsiXhosa
Isizulu

Personal Information

  • Title: INTERNAL SALES- EXPORTS & DOMESTIC
  • Nationality: South African
  • Availability: immediately, Willing to relocate

References

  • Preston Moodley, Key account manager Exports, 0836028324
  • Chantel Eckard, Manager KAMS, 0741943563
  • Hlengiwe Hlophe, Human resource Manager, 0810283576

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Akwaba Kuselo