Childcare - Au Pair - In the system for possible au pair in a different country
Janique Pretorius
General Assistant
Alberton,GP
Summary
Dynamic professional with experience as a General Assistant at Ikitiki, enhancing customer satisfaction and team collaboration. Proven skills in workload management and effective communication. A fast learner, I excel in both independent and group settings.
Overview
2
2
years of professional experience
2
2
Languages
Work History
General Assistant
Ikitiki - Rene Le Maitre
01.2025 - 01.2026
- Supported daily operations, ensuring smooth workflow and increasing overall productivity.
- Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
- Responded to telephone and in-person customer inquiries.
- Improved team collaboration by facilitating open communication between colleagues and departments.
- Transferred telephone calls to appropriate staff members to expedite customer service.
- Fostered a positive work environment through proactive problem-solving approaches.
After-School Teacher
Grace Daycare and Aftercare - Madeleine Bezuidenhout
02.2025 - 08.2025
- Organized and stored toys and classroom materials to maintain order in activity areas.
- Organized and supervised games and activities to promote physical, mental and social development in children.
- Monitored and assessed student progress, adapting teaching methods to optimize learning for all students.
- Encouraged critical thinking and problem-solving skills with thought-provoking discussions and projects.
- Encouraged artistic expression among students by incorporating arts and crafts into curriculum.
- Supported students with homework and academic challenges, improving their academic performance.
- Managed classroom behavior effectively, creating safe and conducive learning environment.
- Implemented effective classroom management techniques, maintaining an orderly and focused learning environment.
- Fostered love of learning in students through interactive and experiential learning opportunities.
Afterschool Teacher
Rakkers - Suritha Linde
01.2024 - 12.2024
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
- Monitored student attendance by collecting attendance rosters and overseeing attendance database.
- Prepared after-school enrichment activities for children to encourage student participation.
- Organized and stored toys to maintain order in activity areas.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Organized and supervised games and activities to promote physical, mental and social development in children.
- Observed and monitored children's play activities to promote healthy, safe environment.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
Education
High School Diploma -
04.2001 -
Skills
Workload management
Customer relationship management
Basic computer literate - Word, Excel, eMail, Powerpoint
Fluent in reading and writing Afrikaans and English
Reliable and Honest with sober habits
I am a fast learner and can word individually without supervision as well as part of a group
Accomplishments
- Achieved 2 certificates by completing religion Study with accuracy and efficiency.
Interests
Outdoors, Energetic vibes and new challenges I am young and free and open to new opportunities coming my way
Timeline
After-School Teacher - Grace Daycare and Aftercare - Madeleine Bezuidenhout
02.2025 - 08.2025
General Assistant - Ikitiki - Rene Le Maitre
01.2025 - 01.2026
Afterschool Teacher - Rakkers - Suritha Linde
01.2024 - 12.2024
Hoërskool Dinamika Brackenhurst - High School Diploma,
04.2001 -