Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Janique Pretorius

Janique Pretorius

General Assistant
Alberton,GP

Summary

Dynamic professional with experience as a General Assistant at Ikitiki, enhancing customer satisfaction and team collaboration. Proven skills in workload management and effective communication. A fast learner, I excel in both independent and group settings.

Overview

2
2
years of professional experience
2
2
Languages

Work History

General Assistant

Ikitiki - Rene Le Maitre
01.2025 - 01.2026
  • Supported daily operations, ensuring smooth workflow and increasing overall productivity.
  • Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
  • Responded to telephone and in-person customer inquiries.
  • Improved team collaboration by facilitating open communication between colleagues and departments.
  • Transferred telephone calls to appropriate staff members to expedite customer service.
  • Fostered a positive work environment through proactive problem-solving approaches.

After-School Teacher

Grace Daycare and Aftercare - Madeleine Bezuidenhout
02.2025 - 08.2025
  • Organized and stored toys and classroom materials to maintain order in activity areas.
  • Organized and supervised games and activities to promote physical, mental and social development in children.
  • Monitored and assessed student progress, adapting teaching methods to optimize learning for all students.
  • Encouraged critical thinking and problem-solving skills with thought-provoking discussions and projects.
  • Encouraged artistic expression among students by incorporating arts and crafts into curriculum.
  • Supported students with homework and academic challenges, improving their academic performance.
  • Managed classroom behavior effectively, creating safe and conducive learning environment.
  • Implemented effective classroom management techniques, maintaining an orderly and focused learning environment.
  • Fostered love of learning in students through interactive and experiential learning opportunities.

Afterschool Teacher

Rakkers - Suritha Linde
01.2024 - 12.2024
  • Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
  • Monitored student attendance by collecting attendance rosters and overseeing attendance database.
  • Prepared after-school enrichment activities for children to encourage student participation.
  • Organized and stored toys to maintain order in activity areas.
  • Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
  • Organized and supervised games and activities to promote physical, mental and social development in children.
  • Observed and monitored children's play activities to promote healthy, safe environment.
  • Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.

Education

High School Diploma -

Hoërskool Dinamika Brackenhurst, Brackenhurts Alberton
04.2001 -

Skills

Workload management

Customer relationship management

Basic computer literate - Word, Excel, eMail, Powerpoint

Fluent in reading and writing Afrikaans and English

Reliable and Honest with sober habits

I am a fast learner and can word individually without supervision as well as part of a group

Accomplishments

  • Achieved 2 certificates by completing religion Study with accuracy and efficiency.

Interests

Childcare - Au Pair - In the system for possible au pair in a different country

Outdoors, Energetic vibes and new challenges I am young and free and open to new opportunities coming my way

Timeline

After-School Teacher - Grace Daycare and Aftercare - Madeleine Bezuidenhout
02.2025 - 08.2025
General Assistant - Ikitiki - Rene Le Maitre
01.2025 - 01.2026
Afterschool Teacher - Rakkers - Suritha Linde
01.2024 - 12.2024
Hoërskool Dinamika Brackenhurst - High School Diploma,
04.2001 -
Janique PretoriusGeneral Assistant