Jan Dirk Grobler
Administrator
Mokopane
Summary
Dynamic administrator with proven expertise in office management and customer service, honed at Polokwane Scrap Metals. Excelled in staff management, enhancing productivity by implementing effective time management strategies. Skilled in MS Office and administrative support, I significantly improved document retrieval systems and streamlined operations, contributing to a robust organizational structure and superior stakeholder satisfaction.
Overview
6
6
years of professional experience
Work History
Administrator
Polokwane Scrap Metals
Polokwane
02.2019 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- I also made payments (Cash & Electronic Payments) to clients and do cash up daily.
Labourer
Excellent Doors
Polokwane
01.2019 - 02.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
Education
Grade 11 - Wood Working
H.T.S Tom Naude T.H.S
Polokwane, South Africa 11.2018 - 11.2018
Skills
Office administration
Customer service
MS office
Administrative support
Problem-solving
Time management
Staff management
Office management
Mail handling
Document control
Supplies ordering
Employee supervision
Timeline
Administrator
Polokwane Scrap Metals
02.2019 - Current
Labourer
Excellent Doors
01.2019 - 02.2019
Grade 11 - Wood Working
H.T.S Tom Naude T.H.S
11.2018 - 11.2018
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