JABULILE NHLAPHO
Quality Supervisor
Durban
Summary
Focused Quality Control Supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors. Observant and detail-oriented in monitoring and improving production activities.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Quality Supervisor
Canway Supply Chain Solutions
Durban
11.2020 - Current
- Supervision of quality control team, ensuring that quality issues/nonconformances raised are closed of timorously.
- Standards: Developing a packing standards tracker system to log all standards on hand and track new and existing standards. Maintaining this for any new packaging
- Developing a raw materials Certificate of Anal standard resource.
- Standards / Mock ups – Ensuring that all product standards are mocked and approved in advance to pack off and are available in time for production or processing.
- Microbiology Laboratory - Ensuring that all bulks processed and machinery/vessels are analyzed daily
- Retention checks - Ensuring that all retentions are checked monthly and are up to date according to allocated ranges
- Weighing and weighing checklists - Ensure batch that product batch is sampled correctly and weights checked before/during filling, the details from the filling mass sheet are recorded in the filling records book. Ensure that all products filled are weighed. Ensure that the correct numbers of samples are weighed as per batch.
- Manage and order consumables for the lab - Ensure that levels are able to facilitate the work needed and ordering is done with approved suppliers when stocks are low.
- Raw material approval - All raw materials deliveries are checked accordingly against raw material quality approval process, all issues picked up and accurate information reported immediately to the Quality Supervisor/R&D. Raw materials are approved within time frame given
- Bulk sign off and mass sheets - Ensure that All bulk processed and bulk samples are tested and the bulk sign checks are performed. Any issue picked up is reported.
- Packed stock checks - Ensure that checks are done on packed stock daily every hour and all quality issues with stock is picked and reported immediately, no packed stock with a quality issue is picked up in trade or post a quality controller’s approval.
- Packaging Material approval - All labels/sleeves deliveries are checked accordingly against labels/sleeves specification, issues picked up and accurate information reported immediately. Labels/sleeves is approved within time frame given. Little to no labels/sleeves issues are picked on line/during pack off. All issues picked up should follow the investigation report process.
- Implementation Of Good Manufacturing Standard
- Training the production staff in preparation of ISO 22716 implementation.
- Part of internal audit team.
Systems and Quality Compliance Specialist
Pride Milling
Johannesburg
11.2018 - 10.2019
- Coordinating the Food Safety System (FSSC 22000) on Site
- Responsible for the control and distribution of all Food Safety documentation
- Ensure that the system, including the Food Safety Policies, are reviewed on a regular basis, communicated to, and understood by all staff
- Ensure that customer and legal requirements are fully met, and that staff comply with the requirements of the Food Safety Management Systems
- Communicate objectives, targets, and effectiveness of FSMS to all staff through briefings, training sessions, and reports
- Coordinate the internal audit programme
- Coordinate the Non-conformances and corrective action system
- Prepare for management review by collecting data on customer feedback, corrective actions.
- Identified issues, analyzed information and provided solutions to problems.
- Incident reports (NCR’s), supplier problems and any other measurement of the effectiveness of the Food Safety Management Systems
- Ensure that key persons involved with the Food Safety Management Systems are suitably trained and are competent to carry out their duties
- Document and record management & control
- Managing Customer Requirements and Complaints
- Training of staff on Food Safety Management Systems,
- Coordinating the document control system for the factory
- Implement and Review the Quality Management Systems
- Coaching and training of the factory staff on Document Control
- Management of the HACCP system
- Reviewing and updating of the Factory HACCP studies
- Verification of the CCPs and OPRPs systems compliance
- Coordinating and run the Food Safety Meetings
- Initiate a trigger for HACCP review when there is a change that affects food safety
- Conduct hygiene audits and food safety assessments
- Conduct Hygiene Audits in the plant
- Assess systems with regards to food safety requirements
- Assess factory against food bio-terrorism
- Conduct Food Safety Management self-Assessment
- Foreign body management
- Perform source detection of food safety deviations like foreign body contamination
- Audit control measures and limits
- Ensuring that fresh vegetables are stored in correct temperatures and FIFO is applied.
- Implementation and management of changes done in the production
- Management of change request forms.
- Training the management and staff on change management
Quality and Food Safety Specialist
Rhodes Food Group - Canned Vegetables
Makhado, Limpopo
10.2015 - 08.2018
- Monitor finished packaging for appearance and food safety and recommended corrective actions and improvements.
- Maintained communication with quality control team members and shared safety information and training documents.
- Provided guidance on improved quality control measures to increase customer satisfaction.
- Performed regular inspections of production lines to guarantee sanitary environment.
- Coordinating the audit team and conducting the internal audits for the factory.
- Compiling and Checking the quality of the Audit reports.
- Compiling the Audit gap report and follow up on closure of gaps
- Coordinating the closure of external audit gaps.
- Coaching and Training of Internal auditors
- Document Control - Coordinating the document control system for the factory. Coaching and training of the factory staff on Document Control
- Implement and Review the Quality Management Systems
- Management of the HACCP Systems, Reviewing and updating of the Factory HACCP studies.
- Validation and Verification of the CCPs and OPRPs systems compliance
- Coordinating and run the Food Safety Meetings
- Conduct Hygiene Audits in the plant
- Assess systems with regards to food safety requirements
- Assess factory against food bio-terrorism
- Conduct Food Safety Management self-Assessment
- Foreign body management
- Perform source detection of food safety deviations like foreign body contamination.
- Audit control measures and limits
- Ensuring that fresh vegetables are stored in correct temperatures and FIFO is applied.
- Change Management Implementation and management of changes done in the production
- Management of change request forms
- Training the management and staff on change management
- Relieving the QC Manager
- Coordinating the day to day running of the quality control department and the laboratory
- Non Conformance and consumer complaints investigations
- Attending daily operational meetings
- Compile monthly reports for management and quarterly board meetings reports.
- Managing and supervising the in-line quality controllers in their day to day functions
- Managing Non-Conformances - Coordinating and tracking the non-conformances and ensuring that the corrective plans are implemented
- Investigation of customer complaints and send the report to head office.
- Informing the suppliers and farmers when the materials are non-conforming by sending a rejection notice or quality warning.
- Product Trials - Assisting New Product Development(NPD) with new product development or improving on the existing recipes on canned vegetables.
- Updating product recipes whenever there is a change.
- Creating a product specification after trials with information given by NPD
- Update product specification whenever there is a change.
- Project - to get the factory certified in FSSC 22000
- Assessing the compliance of food safety documents to prepare for certification
- Coordinating the FSSC 22000 training for the food safety team and the supervisors
- Working with the managers to facilitate the FSSC 22000 implementation
- Writing the food safety training presentation
Food Safety Specialist / Microbiology Line Manager
Nestlé Nutrition
Harrismith ,Free State
04.2011 - 09.2015
- Review and manage hygiene and Good Manufacturing Programs for factory
- Perform regular inspections of production lines to guarantee hygienic environment. Conduct hygiene audits and write the repots to all production managers
- Review design and layout of buildings, services, traffic flows, material flows, water, electricity, waste, personnel together with engineering in terms of hygienic design (Zone Plan)
- Provide information on hygiene matters in the food safety meetings
- Implement, Review and Update the Pre-requisite programmes
- Draw up training programme and assessments and Conduct Food safety and Good Manufacturing Practices and Pre-requisite Programs training
- Conduct Food safety induction training for new employees, contractors and annual induction for Factory staff by providing sufficient knowledge in terms of quality and food safety systems
- Conduct annual Critical Control Points and Operational Pre-requisite Programs training for the production staff monitoring the CCP’s and OPRP’s
- Management of the HACCP system,Review and Updating the existing HACCP studies
- Leading the Infant Formula HACCP team and Food Safety team
- Validation and Verification of control measures
- Managing and Tracking of MAD forms (Major Allergen Declaration)for supplier risk assessment
- Perform Microbiological risk assessment for existing and new products
- Set up and review the pathogen monitoring plans for the Plant
- Compile monthly pathogen report and trends to Corporate Food Safety Specialist of the company
- Review analysis of samples and interpretation of results
- Liaise with engineering, production, factory manager for out of norm situations and conduct the root cause
- Supervise cleaning of infected areas
- Establish and maintain sanitary procedures for the safe manufacture of products
- Ensure that factory sanitary programs are effectively implemented, validated ,and maintained
- Conduct hygiene and food safety audits .
- Assess factory against food bio-terrorism
- Implementing of Foreign body management
- Implementing the Factory Glass Policy
- Managing Microbiology Laboratory
- Conducting Monthly Good Laboratory Practice Audits
- Co-ordinate the monthly Pathogen Monitoring report with the Microbiology personnel
- Ensuring that the Microbiology personnel attends the scheduled trainings, Updating the competency Matrix for the Microbiology personnel
- Managing the daily operation of microbiology laboratory
- Manages the Pest control activities and liaise with the service provider when required
- Conduct gap assessment to ensure pest proofing
- Investigate all the food safety related consumer complaints and write a report for consumer services feedback
- Managing the Food Safety Key Performance Indicators and communicate the food safety parameters to the factory management team in the management review of quality
- Maintain communication with quality control team members and shared safety information and training documents.
Quality Specialist
Nestle Nutrition
Harrismith, Free State
04.2009 - 03.2011
- Release of Finished product on SAP System and achieving 7 days average release time
- Implementation of all mandatory instructions related to Infant Formula products
- Conduct Quality Monitoring Scheme Compliance Audit related to inline quality controls, Finished Product Packaging quality control and incoming Raw Materials.
- Execution of Internal Monthly Audits as per scheduled plan
- Manage Quality meetings with the management to review all quality issues
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Addressed non-conformance issues, pausing production to correct errors.
- Track and provide monthly feedback to management regarding the status of Quality Incident reports for Non-conforming products
- Manage the block stock and provide the weekly feedback to management
- Complete deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement corrective actions and procedures.
- Review and align all Raw Material Certificate of Analysis certificates against Nestle Specifications
- Conduct yearly upstream and monthly downstream Traceability
- Managing and tracking Quality Key Performance Indicators On Time Release, First Time Right.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Monitor product specifications and quality-control programs.
- Implement process improvements to increase productivity in quality assurance operations.
Microbiology Supervisor
Nestle Nutrition
Harrismith,Free State
06.2004 - 03.2009
- Supervision and Coordinating microbiology activities.
- Developed and update policies and procedures, maintaining compliance with guidelines relating to Good Laboratory Practices
- Write Standard Operation Procedures for equipment& new methods in Micro section.
- Supervise microbiology staff &train the new microbiology staff.
- Compile & monitor Microbiology budget.
- Internal Audits on Method in Micro section.
- Ensure Micro staff adheres to all safety rules.
- Ensure results are entered on SAP within specified turn-around times
- Create inspection lot numbers on SAP for Salmonella samples.
- Relieving Micro analysts when necessary.
- Responsible for 5S in the Micro lab.
- Participate in Annual Proficiency test
- Conduct routine facility inspections, identifying areas needing improvement and eliminating hazards posed to product .
Microbiology Analyst
Nestle Nutrition
Harrismith, Free State
06.2003 - 05.2004
- Perform Microbiological analysis as per the Standard
- Total Plate Count,Enterobacteriaceae including E.Sakazakii, Coliforms,Yeast & Mould.Staphylococcus aureus,Bacillus cereus.
- Isolating and Confirming colonies to identify the microorganisms
- Probiotic analysis,Lactobacillus rhamnosus,Lactobacillus reuteri
- Bifidobacterium longum,Bifidobacterium lactis.
- Sampling in the plant and test for hygiene indicator
- Conduct investigations for out of specification results
- Implement new Laboratory Instructions
- Check and do Internal Control Plan in Micro section
- Enter results on SAP
- Compile results and trend the graphs
- Communicate the micro results in the daily operation review meetings
- Problem solving in the Micro lab.
Laboratory Analyst
Nestle Nutrition
Harrismith, Free State
02.2002 - 05.2003
- Control of Raw/Packaging Material quality (analysis &releasing of packaging)
- Control of Line parameters (Audit line checks, calibration of weighing balances& pH meters, Seam control on incoming cans
- Sensory: Do instant properties on IMP, Ensure sampling &incubation of keeping Quality samples
- Perform Sensory evaluation for Release of Bulk & Finished product, Residual oxygen using Servomex instrument,
- Despatch of Industrial Batch &other samples to Head Office
- Micro lab: Media preparation for analysis
- Analysis of Raw
- Finished product, dust &Line samples
- Despatching the Micro samples for Salmonella
- Preparing spoons and swabs for dust sampling
- Preparing bottles for water sampling& sampling water
- Auto control of instruments i.e Autoclave.
Education
National Diploma - Food Technology
Durban University of Technology
Durban, South Africa 01.1997 - 12.2001
Skills
Problem Solving
undefinedAccomplishments
- Implemented FSCC 22000 (Food Safety Management Systems) in Rhodes food group canned vegetables.
- Introduced the Wall of Fame that recognized and incentivize employees that went an extra mile to pick up issues that could potentially harm production and resolved and Wall of Shame to highlight opportunity for improvements - Rhodes food group canned vegetables
Certification
Time Management - Planning and Prioritizing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Time Management - Planning and Prioritizing
11-2022
Leadership - Motivating and Developing Teams
10-2022
Quality Supervisor
Canway Supply Chain Solutions
11.2020 - Current
Systems and Quality Compliance Specialist
Pride Milling
11.2018 - 10.2019
Train The Trainer Course
04-2017
ISO FSCC22000
06-2016
Quality and Food Safety Specialist
Rhodes Food Group - Canned Vegetables
10.2015 - 08.2018
ISO 22000 Lead Auditor
05-2011
Food Safety Specialist / Microbiology Line Manager
Nestlé Nutrition
04.2011 - 09.2015
Quality Specialist
Nestle Nutrition
04.2009 - 03.2011
Microbiology Supervisor
Nestle Nutrition
06.2004 - 03.2009
Microbiology Analyst
Nestle Nutrition
06.2003 - 05.2004
Laboratory Analyst
Nestle Nutrition
02.2002 - 05.2003
National Diploma - Food Technology
Durban University of Technology
01.1997 - 12.2001
Similar Profiles
Jeff JagdeoJeff Jagdeo
Procurement Manager - Category Specialist at Canway Supply Chain SolutionsProcurement Manager - Category Specialist at Canway Supply Chain Solutions
Samukele Casper MkhizeSamukele Casper Mkhize
Junior Shift Manager at Canway Supply Chain SolutionsJunior Shift Manager at Canway Supply Chain Solutions
JAKE HALGRIMSONJAKE HALGRIMSON
Supply Chain Intern at Supply Chain Solutions CorpSupply Chain Intern at Supply Chain Solutions Corp