Summary
Overview
Work History
Education
Skills
Attributes
Personal Information
Timeline
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Hayley Nemaenzhe Nemaenzhe

Hayley Nemaenzhe Nemaenzhe

Middleburg ,MP

Summary

I am a well-mannered, approachable person with good verbal and written abilities. I am definitely an outgoing, enterprising individual who enjoys a challenge and work that keeps me very busy and on my toes. I drive myself to set both long and short term goals and objectives. -Above all else I strive to reach sales targets by utilizing all the tools available to me and keeping abreast of new products, technology and competitor activities. In essence; I believe that every happy customer will let one person know about you and your company, however an unhappy one may tell several, it is for this reason that I have incredibly high standards of customer service. I believe that my ability to learn and my willingness to do well.combined with my proven sales history will be an asset to any company.

Overview

13
13
years of professional experience

Work History

Sales Consultant

Weylandts Home Fourways
04.2022 - 04.2024
  • Company Overview: Luxury Furniture and Décor retailer
  • Sales, styling of furniture and Décor for clients for their homes and
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Followed up with existing customers to provide additional support and address concerns.

Store and Sales Manager

Pandora Concept Store Clearwater
03.2014 - 03.2022
  • Company Overview: Mono-brand Jewellery Concept Store
  • Overall Management of staff and store
  • Deal with customer compliments/ Complaints
  • Implement & enforce procedures to ensure constant growth of company
  • Compiling and maintaining customer databases
  • Support and motivation for all staff
  • Setting reachable targets and incentivizing staff once these targets are reached (based on previous month/years turnover)
  • Constant training and 'refreshing' of product knowledge for all staff
  • Mono-brand Jewellery Concept Store
  • Consistent high monthly turnover
  • Improved staff 'morale' due to regular team building exercises, training and incentives
  • Reason for Leaving: To further my career and gain more experience

Store Sales Assistant

Accents Melrose
11.2012 - 03.2014
  • Company Overview: Multi- Brand, branded jewellery store
  • Placing orders including replenishment orders
  • Guarantee all replen and special orders are delivered on time
  • Help with marketing for launch events and new collections
  • Attending all promotion and launch events, exhibitions and shows
  • Aid planning and organizing launch events/ promotions
  • Stock Control
  • Merchandising in store
  • Multi- Brand, branded jewellery store
  • Reason for Leaving: To further my career
  • I was offered a position to manage the Pandora concept store

Store Sales Assistant

Wolf Bros
10.2011 - 11.2012
  • Company Overview: Multi- Brand, branded jewellery store
  • Merchandising in the kiosk
  • Placing orders including replenishment orders
  • Guarantee all replen and special orders are delivered on time
  • Aid planning and organizing launch events/ promotions
  • Help with marketing for launch events and new collections
  • Attending all promotion and launch events, exhibitions and shows
  • Stock Control
  • Multi- Brand, branded jewellery store

Store Sales Assistant

Sterns Jewellers
08.2011 - 10.2011
  • Company Overview: Jewellery Store
  • Merchandising in store
  • Stock takes and daily stock counts
  • Deal with customer compliments/ Complaints if and where necessary
  • Banking
  • Cleaning and maintaining stock/ displays
  • Jewellery Store
  • Reason for Leaving: I was offered a position to further my career and experience in jewellery retail

Education

Grade 12 - Matric

Hoerskool Noordeland
Polokwane

Bachelor Of Arts - Psychology, Politics, Media, Sociology, Psychology, African languages

Wits University
Braamfontein, Johannesburg

Skills

Stock Control

Attributes

  • Organisational skills
  • Ability to perform under pressure
  • Ability to work independently and in a team
  • Integrity and honesty
  • Ability to network
  • Ensuring efficiency in the work area at all times
  • Record management
  • Time Management
  • Good interpersonal skills
  • Good communication skills
  • Analytical skills and attention to detail
  • Planning and organizing skills
  • Articulate and Assertive
  • Well-mannered, approachable person
  • Self driven and Reliable
  • Decision making and problem solving ability
  • Service delivery and client orientation

Personal Information

  • ID Number: 8904130934081
  • Age: 34
  • Citizenship: South African
  • Date of Birth: 04/13/89
  • Gender: Female
  • Driving License: Code 10
  • Marital Status: Single

Timeline

Sales Consultant

Weylandts Home Fourways
04.2022 - 04.2024

Store and Sales Manager

Pandora Concept Store Clearwater
03.2014 - 03.2022

Store Sales Assistant

Accents Melrose
11.2012 - 03.2014

Store Sales Assistant

Wolf Bros
10.2011 - 11.2012

Store Sales Assistant

Sterns Jewellers
08.2011 - 10.2011

Grade 12 - Matric

Hoerskool Noordeland

Bachelor Of Arts - Psychology, Politics, Media, Sociology, Psychology, African languages

Wits University
Hayley Nemaenzhe Nemaenzhe