CV
Open To Work
Jeffrey Khoza
CelluCity (The Real Repair Company)
Tembisa,JHB
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Location Preference
RemoteHybridOn-Site
Location:
Tembisa, JHB, JHBGP
Open to relocation:
Yes
Minimum Desired Compensation
45000/yr
Important To Me
Career advancementWork-life balanceFlexible work hours
1
Certification
19
Years of experience
Sales consultant building customer relationships through rentals, upgrades, and repairs bookings, including 20+ per month, and issue resolution in a busy mobile retail setting. Manages customer complaints, data transfers, and system issue escalation while supporting store appearance and merchandising standards. Contributes to sales performance through accurate day-end control, cashing up, and stock takes, using Microsoft Office.
Work History
Sales Consultant
3 Months- Handle 9 customer interactions per day while managing phone repair bookings and transfer updates.
- Monitor service system issues and report faults immediately to keep daily operations running smoothly.
- Drive sales figures and store performance through product knowledge, upselling, and direct sales consulting.
- Complete day-end cashing up, investigate variances, and maintain accurate retail reporting in Microsoft Office.
- Maintain store appearance through merchandising and floor presentation that support a professional customer experience.
- Support stock takes, general store duties, and inventory counts using point of sale systems and stock control.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Followed up with existing customers to provide additional support and address concerns.
- Responded to telephone and in-person requests for information.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Recorded accurate and efficient records in customer database.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Sale Consultant
11 Years 10 Months- Handled 9 customer consultations per day while maintaining consistent service across rentals, contracts, and upgrades.
- Managed rentals, contracts, upgrades, and customer data through point of sale systems and careful administration.
- Resolved customer complaints and service issues quickly, escalating system faults immediately when required.
- Completed day-end cash-up, explained variances, and maintained accurate stock takes for general store control.
- Maintained strong store appearance through merchandising, stock control, and routine retail presentation standards.
- Used Microsoft Office to support filing, reporting, and store administration while monitoring customer service.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
Plant Maintenance
1 Year 11 Months- Cleaned conveyor belts, declines, cross-cuts, and haulages to keep underground areas free of buildup.
- Performed high-pressure water jetting, tank cleaning, vessel cleaning, and vacuuming during industrial cleaning assignments.
- Removed ore spillage through vamping and cleaned sumps, settlers, and silt trap pits.
- Handled surface and site cleaning to keep work areas orderly and accessible.
- Supported continuous plant upkeep by moving between underground, industrial, and surface cleaning duties as needed.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Carried out preventative maintenance, keeping tools and machinery functional.
- Dug, raked and screened soil to prepare hot beds for planting.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Evaluated existing electrical systems for maintenance, repair, and update requirements.
- Repaired inner and outer clock mechanisms as part of thorough repair and maintenance processes.
- Repaired machines according to preventive maintenance schedules or to resolve emergency events and return service.
- Repaired and performed minor maintenance on equipment at terminals.
- Employed power equipment and hand tools in cleaning and general maintenance.
- Handled general cleaning of work area and maintenance areas.
- Performed daily maintenance and safety checks of equipment.
Retail
2 Years 5 Months- Drove sales and store performance through product knowledge, upselling, and attentive customer service.
- Managed day-end reconciliations, investigated variances, and completed administration and filing.
- Maintained store appearance through merchandising, stock control, and regular inventory counts.
- Handled client liaison and complaint resolution with a steady, customer-focused approach.
- Used Microsoft Office and point of sale systems to support retail reporting, cash handling, and filing.
Education
Studies
- Highest Grade Passed: Grade 11
- Subjects: English, IsiZulu, Afrikaans, Life Orientation, Geography, Business Economics, Economics, Accounting
Skills
Microsoft Office
Sales consulting
Upselling
Customer retention
Product knowledge
Point of sale systems
Retail reporting
Stock control
Merchandising
Cash handling
Inventory counts
Retail supervision
Certification
- Banks In Action - Citigroup Bank
- Basic Business & life Skills Training - Tembisa High School
References
- Retailer, 011 894 3709, Sales - Mr Price Home, 2007-09, 2010-02
- Plant Maintenance, 011 670-5777, Mining - AfriSam Readymix Olifantsfontein, 2011-07, 2013-06
- Retailer, 071 074 7192, Sales No - OR Tambo International Airport, 2014-08, 2026-06, Ntbeko (Hire 4 Lower Pty Ltd/Cellucity)
- Retailer, 078 262 5957, Sales & Repairs - The Real Repairs Company-Sandton, 2026-06-15, Present, Rayaan (Hire 4 Lower Pty Ltd/Cellucity)
Certifications
06-2006
Timeline
Sales Consultant
CelluCity (The Real Repair Company)
06.2026 - CurrentRead More
Sale Consultant
Cellucity ( Vodacom Shop )
08.2014 - 06.2026Read More
Plant Maintenance
AfriSam Readymix
07.2011 - 06.2013Read More
Retail
Mr Price Home
09.2007 - 02.2010Read More
Zitikeni Secondary School
Studies
Read More