Gloria Kaseya
Pretoria
Summary
- Bookkeeper
- Administrator
- To obtain a contracting or junior position within the Economics space with a formidable company such as yours and grow my experience in the field of economics, finance management, forecasting as well as financial market.
Overview
7
7
years of professional experience
Work History
Customer Experience Administrator, Debtors controller
Capsicum Culinary Studio
05.2022 - Current
- Referee Name: Andile Ndlovu
- Referee Phone: +27823403558
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Managed outstanding balance amounts by evaluating reports and determining collection statuses.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Admin assistant
Naturex enterprises
09.2020 - 05.2022
- Referee Name: Caroline
- Referee Phone: +27 73 494 1475
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Sales Assistant
Irelax Company
01.2017 - 02.2018
- Referee Name: Mareli Theron
- Referee Phone: +27 67 023 3512
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
Education
Bcom Accounting -
University of South Africa
02.2024
Diploma in Financial Accounting -
Damelin College
01.2020
Matric -
Cornerstone College
01.2016
Skills
- Microsoft Office
- Interpersonal
- Negotiation skills
- Communication Skills
- Problem Solving Skills
- Customer Service
- sage Skills
- Microsoft Dynamics
- Excalibur 4 Skills
Physical Address
257 Albertus Street, La Montagne, Pretoria, 0184
Verification
I hereby assert that the above information is true and verifiable.
Personal Information
- Permit Number: TIRCOD000030114
- Ethnicity: Black
- Date of Birth: 04/06/1996
- Gender: Female
- Nationality: Congolese
- Marital Status: Married
Timeline
Customer Experience Administrator, Debtors controller
Capsicum Culinary Studio
05.2022 - Current
Admin assistant
Naturex enterprises
09.2020 - 05.2022
Sales Assistant
Irelax Company
01.2017 - 02.2018
Bcom Accounting -
University of South Africa
Diploma in Financial Accounting -
Damelin College
Matric -
Cornerstone College