GIRSHWIN MARLIN BROWN
Eersteriver
Overview
19
19
years of professional experience
Work History
Junior IT Support Technician
Sondor Industries
01.2006 - 01.2010
IT Support Technician
Khusela Solution
01.2011 - 01.2015
IT Support Engineer
Tsebo Solutions Group
01.2016 - 01.2019
IT Systems Administrator
KFC – Rohloff Group
01.2019 - 01.2022
Senior Technical Specialist
Thorburn Security Solution
01.2022 - Current
- Log & respond to all helpdesk tickets
- Setup all new hardware
- Software installation & troubleshooting
- Daily backups
- Active Directory
- Maintain all printing equipment
- Windows & other software updates
- Firmware updates
- Desktop & Laptop repairs & upgrades
- Exchange
- Asset register maintenance
- New hardware installation & configurations
- Daily backup of all servers
- Setup of Laptop backup solution
- Support for VOIP telephone system
- Setup of all user terminals & equipment
- Computer usage policy training to end users
- Off site backups
- Remote point of sales setup for inhouse users at clients
- All migrations
- Site relocations
- Wireless network setup
- 1 st & 2nd Line user support (Various Helpdesk Systems)
- MS Office support ( All versions up to Office 365)
- Disaster Recovery testing
- Network Storage administration
- Wireless Network management
- OS patching (WSUS)
- Device Firmware patching
- MS Exchange
- Enterprise Anti-Virus management (Symantec Endpoint Protection)
- Mobile Android & Apple IOS support, backup & sync with Exchange
- Remote support.(Remote Desktop, VNC, Teamviewer)
- Networking : TCP/IP, DHCP, Firewalls, DNS, DynDNS
- Virtualization: VMWare
- Cloud Solutions: Microsoft Azure, OneDrive, Hosted Exchange
- Solutions Architecture
- Video Conferencing config
- Virtual Server maintenance & config
- Group Policy config & management
- License management
- Procurement
- Upgrades
- Patch management & deployment
- Mobile device management, Android & IOS
- MS Intune
- Remote work setup & support
- Cloud migration
- Current Responsibilities
- IT Infrastructure management
- Connectivity Management
- Research & development
- Technical Design & Implementation
- Training
- Disaster Recovery Planning & Testing
- Network Security
- Vendor Management
- Upgrades
- New installations
- Technical Lead on proof of concepts
- End user support & training
- Change management
- Application design & implementation
- Server & workstation management (updates, patches, upgrades & replacement
- Licensing management
Timeline
Senior Technical Specialist
Thorburn Security Solution
01.2022 - Current
IT Systems Administrator
KFC – Rohloff Group
01.2019 - 01.2022
IT Support Engineer
Tsebo Solutions Group
01.2016 - 01.2019
IT Support Technician
Khusela Solution
01.2011 - 01.2015
Junior IT Support Technician
Sondor Industries
01.2006 - 01.2010
Similar Profiles
Zovuyo KwazaZovuyo Kwaza
Internal Sales Representative at Sondor IndustriesInternal Sales Representative at Sondor Industries
Shawn WharryShawn Wharry
Journeyman Sheet Metal Worker at Prairie Metal Industries, Nordic Mechanichal, ASM Industries.Journeyman Sheet Metal Worker at Prairie Metal Industries, Nordic Mechanichal, ASM Industries.
AADIL HUSSAINAADIL HUSSAIN
Sr QA/QMS Engineer at APS Industries Ltd.Customers-FIEM IndustriesSr QA/QMS Engineer at APS Industries Ltd.Customers-FIEM Industries
Kamohelo MalefaneKamohelo Malefane
Customer Service Associate at HomeAssist PtyCustomer Service Associate at HomeAssist Pty
Leonore BarnesLeonore Barnes
Assistant Accountant at Lactalis South AfricaAssistant Accountant at Lactalis South Africa