Gabriella Jacobs
BSc Graduate
Stellenbosch
Summary
I have recently completed my Bachelor's degree in Molecular Biology and Biotechnology from Stellenbosch University and will be graduating in December of this year. I majored in Microbiology and Genetics. I am an experienced administrative professional with a strong background in finance and youth work, currently serving as a Student Finance Administrative Assistant at Stellenbosch University. I demonstrate exceptional client relationship management and problem-solving skills, effectively assisting students and parents with financial inquiries. I have a proven ability to collaborate across departments, manage data efficiently, and support special projects.
Overview
8
8
years of professional experience
4037
4037
years of post-secondary education
2
2
Languages
Work History
Student Finance Administrative Assistant
Stellenbosch University
01.2024 - Current
- Assisted clients, both students and parents, with financial inquiries.
- Escalating of queries and problems encountered with registration.
- Answered the telephones, dealing with all financial questions for the tertiary institution.
- Collaborated with employees in the financial and bursary departments, communicating and solving problems between the departments.
- Followed directions from senior staff members relating to all financial inquiries.
- Took messages from clients and relayed them to relevant staff promptly.
- Helped staff with special projects by setting up schedules and organising resources.
- Provided administrative support to the finance department, contributing to the overall smooth operation of financial activities.
Assistant Youth Worker
Saint Albans Anglican Rectory
01.2018 - 02.2020
- Assisted with fundraising efforts, including event planning and donor outreach.
- Created and distributed marketing materials for upcoming events.
- Collaborated with other volunteers to create a positive work environment.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to community members.
- Provided mentorship and counseling to young individuals, offering guidance on educational and personal challenges.
- Helped young people overcome personal difficulties by providing helpful and supportive environments and attentively listening to concerns.
- Planned, created and organised fun activities to improve mental health and wellbeing.
Education
High School Diploma -
Northern Cape High School
Kimberley, NCSciMathUS - Mathematics, Physical Sciences, Academic Literacy And Thinking Skills, Computer Literacy
Stellenbosch University
Bachelor of Science - Biology, Mathematics for the Biological Sciences, Chemistry, Physics, Science in Context, Biometry, Biochemistry, Microbiology, Genetics
Stellenbosch University
Skills
- Adaptability
- Research
- Data management
- Reliable and trustworthy
- Microsoft Excel proficiency
- Customer service
- Conflict resolution
- Client relationship management
- Communications
- Interpersonal Communication
- Organization and time management
- Team orientated
References
Albie, Lottering, albie@sun.ac.za, +27825046943, Stellenbosch University
Anri Engelbrecht, anriengel@sun.ac.za, +27829268496, Stellenbosch University
Tamson Louw, tamsonl@sun.ac.za, +27722009167, Stellenbosch University
Interests
Reading, Writing, Volunteering
Timeline
Student Finance Administrative Assistant
Stellenbosch University
01.2024 - Current
Assistant Youth Worker
Saint Albans Anglican Rectory
01.2018 - 02.2020
Bachelor of Science - Biology, Mathematics for the Biological Sciences, Chemistry, Physics, Science in Context, Biometry, Biochemistry, Microbiology, Genetics
Stellenbosch University
High School Diploma -
Northern Cape High School
SciMathUS - Mathematics, Physical Sciences, Academic Literacy And Thinking Skills, Computer Literacy
Stellenbosch University
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