Faith Mashiane
Foundation Phase Educator
Johannesburg
Summary
A innovative and SACE registered, Foundation Phase educator , with a passion for inclusive, learner-centred teaching. Skilled in integrating technology and data-driven instruction to enhance learning outcomes. Demonstrates excellence in classroom management, differentiation, and positive behaviour support. Committed to fostering holistic learner development through engaging lessons and collaborative teamwork.. TEFL trained and equipped to contribute effectively in the classroom.
Overview
4
4
years of professional experience
4
4
Certifications
6
6
Languages
Work History
Operations Administrator
Alefbet Holdings
09.2025 - Current
- Monitored KPIs, consistently exceeding targets and driving revenue growth. Ensure adherence to company policies, customer service standards, and data protection laws. Support the Quality Assurance department with audits and feedback tracking. Maintain accurate records of compliance documents and certifications. Compile daily, weekly, and monthly reports on performance, productivity, and customer feedback.
Quality Assurer
Gauteng Department of Education
11.2021 - 12.2025
- Streamlined sorting and quality control of documents and equipment. Conducted inventory checks while maintaining accurate records. Supported multiple teams in meeting deadlines and achieving operational goals. Received, controlled, distributed, and scanned scripts into the system.
Customer Service Officer
Fidelity Investments
09.2023 - 10.2023
- Responded to customer inquiries via calls and emails, addressing questions regarding products and services. Maintained comprehensive product knowledge to provide accurate information and recommendations. Assisted customers with order placements and addressed inquiries effectively.
Online Educator
Ambani Africa
02.2023 - 04.2023
- Partner with educators to craft a dynamic online curriculum tailored for diverse learners. Fostered an inclusive virtual classroom that promoted open dialogue and celebrated diversity of thought. Designed industry-relevant course content that equips students with skills needed for success in their careers.
Education
Bachelor In Education - Foundation Phase
UNISA
Gauteng, South Africa12-2025
TEFL - Teaching English as a Foreign Language
Teacher Record
01.2024
Higher certificate - Events Management
IIE Rosebank College
01.2019
National Senior Certificate/Matric - undefined
Roosevelt High School
Gauteng01.2018
Skills
Inclusive Education Practices
Additional Information
General Conference Delegate- USA, Ohio- Columbus(2024)
Represented South Africa as a youth delegate at international forums. Served on the Judiciary board of the Episcopal Committee , ensuring compliance with regulations.
Certification
SACE registered, Pretoria, Centurion
Timeline
Operations Administrator
Alefbet Holdings
09.2025 - Current
Customer Service Officer
Fidelity Investments
09.2023 - 10.2023
Online Educator
Ambani Africa
02.2023 - 04.2023
Quality Assurer
Gauteng Department of Education
11.2021 - 12.2025
TEFL - Teaching English as a Foreign Language
Teacher Record
Higher certificate - Events Management
IIE Rosebank College
National Senior Certificate/Matric - undefined
Roosevelt High School
Bachelor In Education - Foundation Phase
UNISA