Meeting new people
Este' Van Rooyen
Polokwane
Summary
My name is Este' van Rooyen, I am a 19 years old female. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level admin and or assistant position. ready to help the team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willingness to learn and adapt.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Girl Friday
Wessels En Lambrecht Fisio Therapie
12.2023 - 12.2023
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Delivered services to customer locations within specific timeframes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Applied effective time management techniques to meet tight deadlines.
- Worked well in a team setting, providing support and guidance.
- Cultivated interpersonal skills by building positive relationships with others.
- Provided professional services and support in a dynamic work environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained strong leadership skills by managing projects from start to finish.
Restaurant Waiter
Sugar Cube Cafe'
06.2022 - 12.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Met with chef to review daily specials and menu changes.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Informed customers about daily and seasonal specials.
- Trained new servers on restaurant policies and procedures.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
Education
No Degree -
Impaq
Polokwane South Africa 0700 04.2001 -
No Degree -
Impaq
Polokwane South Africa 0700 04.2001 -
No Degree -
Impaq Home Schooling
Polokwane South Africa 0700 04.2001 -
No Degree -
Pietersburg Hoërskool
Polokwane South Africa 0700 04.2001 -
No Degree -
Pietersburg Hoërskool
Polokwane South Africa 0700 04.2001 -
No Degree -
Pietersburg Hoërskool
Polokwane South Africa 0700 04.2001 -
Skills
Customer Service
undefinedInterests
Being able to learn from other people
Getting different and new perspectives on how different people do things
Reading, Spending time with new people, friends and family. Love to be challenged.
I have a big imagination and living through the experiences inside of the books I read. Getting to know new people gets me into a position to see how different people think and operate and helps me to improve myself in life or learn from them. My friends and family has always been there for me I am able to learn from them or with them. I am always able to take away something from them in how life works and how to better myself.
Timeline
Girl Friday
Wessels En Lambrecht Fisio Therapie
12.2023 - 12.2023
Restaurant Waiter
Sugar Cube Cafe'
06.2022 - 12.2022
No Degree -
Impaq
04.2001 -
No Degree -
Impaq
04.2001 -
No Degree -
Impaq Home Schooling
04.2001 -
No Degree -
Pietersburg Hoërskool
04.2001 -
No Degree -
Pietersburg Hoërskool
04.2001 -
No Degree -
Pietersburg Hoërskool
04.2001 -
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