ERESTER NONOZA NDHLOVU
BRANCH ADVISOR
NELSPRUIT
Summary
I have 10 years + doing sales and services. I'm target driven. I'm motivated by what I do everyday. My biggest achievements was having lunch with Jacques Celliers for best performance in July 2018. I enjoy what I do daily as a consultant. Experienced in providing exceptional customer service and support in fast-paced retail environment. Expertise in financial products and services, with knack for building strong client relationships. Strong communicator with proactive approach to problem-solving and focus on achieving targets. Confident communicator with knack for building strong customer relationships. Skilled in problem-solving and providing top-notch service. Adaptable and quick to learn, always ready to tackle new challenges with enthusiasm. Proficient in handling administrative tasks and ensuring smooth branch operations.
Overview
12
12
years of professional experience
Work History
BRANCH CONSULTANT
FNB
01.2022 - Current
Universal Banker E
First National Bank
01.2021 - Current
Branch Consultant
First National Bank
03.2018 - 12.2020
Branch Consultant
First National Bank
05.2017 - 03.2018
Branch Consultant
First National Bank
08.2016 - 05.2017
Branch Consultant
First National Bank
05.2015 - 07.2016
- Opening accounts, loans, investments and doing client-related queries
Sales and service OBR
Life style financial services
07.2014 - 03.2015
- Managed sales and service operations for the OBR.
Education
Bachelor of Business Administration - BUSINESS ADMINISTRATION HONORS NQF 8
MANCOSA
NELSPRUIT01-2024
BACHELORS DEGREE IN BUSINESS ADMINISTRATION - NQF 7
CIDA CITY CAMPUS
Johannesburg08-2013
matric - undefined
L.M Mokoena High School
Bushbuckridge12-2008
Skills
Customer Service
Effective Time Management
Ability to Multitask
Fast Learner
Communication
Microsoft Office
Sales strategies
Cross-selling
Financial product knowledge
Customer relationship management
Regulatory compliance
Team collaboration
Problem resolution
Performance metrics
Sales reporting
Digital banking platforms
Insurance sales
Negotiation techniques
Client retention strategies
Budgeting advice
Financial planning
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Critical thinking
Excellent communication
Computer skills
Active listening
Effective communication
Decision-making
Team building
Self motivation
Interpersonal skills
Product knowledge
Documentation
Know your customer
Goal setting
Professionalism
Strategic planning
Sales strategy
Customer needs assessment
Compliance adherence
Service sales
Leads prospecting
Timeline
BRANCH CONSULTANT
FNB
01.2022 - Current
Universal Banker E
First National Bank
01.2021 - Current
Branch Consultant
First National Bank
03.2018 - 12.2020
Branch Consultant
First National Bank
05.2017 - 03.2018
Branch Consultant
First National Bank
08.2016 - 05.2017
Branch Consultant
First National Bank
05.2015 - 07.2016
Sales and service OBR
Life style financial services
07.2014 - 03.2015
matric - undefined
L.M Mokoena High School
BACHELORS DEGREE IN BUSINESS ADMINISTRATION - NQF 7
CIDA CITY CAMPUS
Bachelor of Business Administration - BUSINESS ADMINISTRATION HONORS NQF 8
MANCOSA