Enrico Ghirdari
Channel Management Head (Private Banking & Advisory: Private Wealth)
Randburg
Summary
Accomplished Private Banking and Advisory professional with extensive experience and a proven track record of exceptional performance. Possessing a deep understanding of the Private Banking industry, I have successfully built and led high-performing teams, executed complex projects, and implemented strategic plans for numerous initiatives. Throughout my career, I have strengthened my analytical capabilities and identified various opportunities, delivering innovative solutions tailored to the unique needs of different business units. Passionate about fostering individual growth, I strive to create a diverse culture. I also prioritize family, fitness, and intellectual growth, recognizing the importance in maintaining a well-rounded lifestyle.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Channel Management Head
FNB (Private Banking & Advisory) - Private Wealth
01.2021 - Current
- Leadership: Managing a team of sales and service managers, Private Advisors, and Banking Advisors to drive channel performance and meet sales targets.
- Developed and executed channel strategies to enhance market share through acquisition and retention of an affluent client base, while ensuring cross-sell.
- Cross-functional collaboration - Cultivated strong relationships with key internal and external stakeholders to maximize collaboration and foster mutually beneficial partnerships.
- Project lead - Currently the lead on multiple projects, from ideation to implementation, and tracking performance.
- Drive growth on AUM/AUA and Risk Business.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Oversight on R1Bn+ on assets and liabilities book.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Regional Head (Acting)
FNB (Private Banking & Advisory)
1 2023 - 6 2023
- Market trend analysis - Analyzed market trends and competitor activities to build market share.
- Business segment sales performance - Management of three Gauteng regions.
- Operations - Business operations oversight, resource allocation, and capacity planning.
- Increased revenue by identifying new business opportunities and closing high-value deals.
- Improved regional performance by implementing strategic sales initiatives and effective team management.
- Implemented data-driven decision making, using analytics to identify trends and inform strategy development.
- Drove innovation within the region by encouraging creative problem-solving approaches among team members.
- Committees: Stratco, Exco, Scorecard Steerco, Lending War Room, Lending Steerco (Chair)
Growth Manager
FNB (Private Bank Lending)
12.2019 - 12.2020
- Growth Driving growth of the lending book for Private Bank Lending
- Strategy Development - Identifying opportunities through data analytics and creating strategies that were implemented through various campaigns
- Data Analytics -Quantitative analysis
- Process Management - Process oversight, engineering and implementation
- Accelerated company growth by identifying and implementing innovative marketing strategies.
- Improved customer retention rates by analyzing key performance indicators and optimizing user experience.
- Increased revenue, developing strategic partnerships and negotiating favorable contract terms.
- Optimized pricing structure, balancing profitability with customer value perception.
- Expanded market reach through the development of targeted advertising campaigns.
- Committees: Growth Exco, Private Bank Lending Exco, Affluent Sales Manco.
Sales & Service Manager
FNB Private Clients
06.2018 - 11.2019
- Established clear communication channels between sales and service departments to ensure seamless coordination in meeting customer needs.
- Enhanced customer satisfaction rates by delivering exceptional service and promptly addressing concerns.
- Developed a high-performing sales team through effective coaching, mentoring, and performance management.
- Expanded the company''s market presence by identifying and pursuing new business opportunities, resulting in increased revenue growth.
- Increased sales revenue by implementing innovative strategies and fostering strong relationships with clients.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
Private Banker
FNB Private Clients
07.2016 - 06.2018
- Diversified investment offerings for clients by staying current on market trends, regulations, and new products or services.
- Expanded client portfolio by identifying and acquiring high-net-worth individuals through targeted networking events.
- Contributed to the bank''s growth strategy by participating in initiatives aimed at increasing market share among high-net-worth clients.
- Successfully managed a diverse client portfolio that included entrepreneurs, professionals, and high-net-worth families.
- Supported client objectives with detailed financial analyses that informed strategic decisions related to investments, estate planning, insurance needs, philanthropy, and cash flow management.
Support Banker
FNB Private Wealth
10.2014 - 07.2016
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Enhanced bank profitability by effectively cross-selling various financial products and services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
- Streamlined operations, implementing efficient processes to improve overall productivity and performance.
Education
Masters in Finance -
University of Johannesburg
BCom (Hons) - Investment Management - undefined
University of Johannesburg
BCom - Finance - undefined
University of Johannesburg
MBA - Money Management
Regenesys Business School
Sandton 01.2020 - 12.2022
Skills
Team Leadership
Problem-Solving
Competitive Analysis
Customer Acquisition
Creative Direction
Strategic planning & execution
Advisory & Consultation
Cross functional collaboration
Project Management
Communication
References
- Louise Lombard, Executive Regional Head, Available on request
- Kishun Poona, Lending Pillar Lead, Available on request
Accomplishments
Taken several teams from bottom rankings to top teams nationally
Ideation and execution of a separate business rail for distressed client assistance
Created initiatives and campaigns to drive the growth of the Private Banking lending book
Conduct Champion Award
Senior mentor
Timeline
Channel Management Head
FNB (Private Banking & Advisory) - Private Wealth
01.2021 - Current
MBA - Money Management
Regenesys Business School
01.2020 - 12.2022
Growth Manager
FNB (Private Bank Lending)
12.2019 - 12.2020
Sales & Service Manager
FNB Private Clients
06.2018 - 11.2019
Private Banker
FNB Private Clients
07.2016 - 06.2018
Support Banker
FNB Private Wealth
10.2014 - 07.2016
Regional Head (Acting)
FNB (Private Banking & Advisory)
1 2023 - 6 2023
Masters in Finance -
University of Johannesburg
BCom (Hons) - Investment Management - undefined
University of Johannesburg
BCom - Finance - undefined
University of Johannesburg
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