Elizabeth Ramafoko
Administrator
Pretoria
Summary
I am a hard working young lady, who is enthusiastic and a fast learner. I have a proven track record in administrative support and office management. I honed across roles at notable employers. Excelled in leveraging Microsoft Office to enhance operational efficiency and in utilizing exceptional interpersonal skills. My goal is ultimately seeking an environment where my qualifications and merits will be best utilized and valued.
Overview
10
10
years of professional experience
Work History
General Assistant
Railway Furnishers
09.2024 - Current
- Welcoming customers and pitching in store items.
- Performing all administrative functions and duties relating to customer accounts.
- Responding to telephone, email and in-person customer inquiries.
- Contacting customers and potential customers through Telemarketing.
- Supported daily operations, ensuring smooth workflow and increasing overall productivity.
- Pamphlet distribution.
Junior Administrator
WE BUY CARS
02.2024 - 07.2024
- Received & scanning Natis documents sent to the Branch.
- distribution of Natis documents to other branches/clients.
- Corresponding with clients and branch seniors regarding Natis processing.
- Facilitating the processing of client vehicle registration.
- Providing client settlement letters to vehicle buyers.
- Sending & receiving high volumes of Emails.
- Attending Zoom meetings.
Administrative Intern
Road Traffic Management Corporation
06.2023 - 02.2024
- Performed any administrative tasks required
- Handled sensitive information with discretion, ensuring confidentiality was maintained at all times.
- Creating Excel spreadsheets.
- Assisting in preparation of monthly reports.
- Creating Agendas,Minutes and Task Registers.
- Facilitating Teams meetings.
- Creating and Maintaining filing systems.
- Scanning large volumes of documents for record keeping.
- Data capturing.
- Issuing and verifying license cards at the RTMC DLTC.
Service Area Assistant
Pick N Pay
07.2015 - 12.2015
- Filled in at various departments withing the store when required.
- Attended to customers who needed assistance or had queries.
- Handling product pricing and sorting when required.
Education
Associate of Science - Business
Tshwane University of Technology
Pretoria 04.2001 -
High School Diploma -
Hospitaal Skool Pretoria
Pretoria, South Africa 04.2001 -
Skills
Office management
Administrative support
Interpersonal skills
Microsoft Office Proficient
Attention to detail
Ability to multi-task
Time management
Typing skills
References
1. Railway Furnishers: Mr Collet Bodiba
2. We buy cars: Ms Gina Kgomo
3. Road Traffic Management Corporation: Mr Rampete
4. Pick n Pay: Mr Samkelo
Timeline
General Assistant
Railway Furnishers
09.2024 - Current
Junior Administrator
WE BUY CARS
02.2024 - 07.2024
Administrative Intern
Road Traffic Management Corporation
06.2023 - 02.2024
Service Area Assistant
Pick N Pay
07.2015 - 12.2015
Associate of Science - Business
Tshwane University of Technology
04.2001 -
High School Diploma -
Hospitaal Skool Pretoria
04.2001 -