DZUDZANANI NETSHIVHAMBE
ADMINISTRATOR
Polokwane
Summary
Dynamic administrator with a proven track record at Botlokwa Hospital, excelling in office administration and customer service. Expert in data capturing and record preparation, I streamlined document retrieval processes, enhancing efficiency. My problem-solving skills fostered effective communication across departments, ensuring timely completion of critical tasks while maintaining confidentiality.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Administrator
South African Advance Skills Institute
01.2023 - Current
- Collected, arranged, and input information into database system.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
Examination Assistant (data Capture)
Department Of Higher Education And Training
11.2023 - 12.2023
- Maintained a well-organized filing system, ensuring easy access to all examination materials, records, and reports.
- Enhanced examination efficiency by streamlining administrative tasks and processes.
- Identified potential issues or discrepancies in examination materials, working closely with faculty members to resolve them efficiently.
- Supported the smooth administration of exams by capturing final marks in the system.
Educational Assistant (admin)
Dzata Secondary School
01.2022 - 12.2022
- Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
- Participated in parent-teacher conferences to discuss student progress, address concerns, and develop strategies for academic success.
- Coordinated with other staff members to ensure seamless transitions between classes or grade levels for students requiring additional support services.
Administrator (records)
Botlokwa Hospital
01.2021 - 12.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Developed comprehensive filing system that significantly improved document retrieval times.
- Facilitated communication between departments, ensuring smooth operation and timely completion of patient files.
Education
National Diploma - Public Management
Capricorn TVET College
Polokwane, South Africa 04.2001 -
Grade 12 (matric) -
Patrick Ramaano Srcondary School
Nzhelele, South Africa 04.2001 -
Skills
Office administration
Customer service
MS office
Administrative support
Problem-solving
Data Capturing
Record preparation
Timeline
Examination Assistant (data Capture)
Department Of Higher Education And Training
11.2023 - 12.2023
Administrator
South African Advance Skills Institute
01.2023 - Current
Educational Assistant (admin)
Dzata Secondary School
01.2022 - 12.2022
Administrator (records)
Botlokwa Hospital
01.2021 - 12.2021
National Diploma - Public Management
Capricorn TVET College
04.2001 -
Grade 12 (matric) -
Patrick Ramaano Srcondary School
04.2001 -
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