Donna Tyler
Personal Assistant And Administrator
Germiston
Summary
Dedicated and discreet Personal Assistant with seven years of experience supporting a private sector doctor both professionally and within a home environment. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Highly skilled in managing complex schedules, organizing private and clinical appointments, handling confidential medical and personal information, and coordinating travel and household logistics. Known for maintaining absolute discretion, anticipating needs, and ensuring seamless daily operations in both personal and professional spheres. Trusted for reliability, attention to detail, and the ability to balance multiple responsibilities with efficiency and professionalism.
Overview
8
8
years of professional experience
2
2
Certifications
1
1
Language
Work History
Doctor’s Personal Assistant and Practice Manager
Life Healthcare Fourways Private Hospital and Doctor’s Place of Residence
10.2018 - Current
- Submission and recon of accounts from medical aid | Filing and administration | Telephonic communication | Document preparation | Patient appointment bookings | Purchasing of office supplies (stock control) | Medical aid authorisations for patients | Delivery and collection of parcels, documents and people when necessary | Maintenance of a clean, tidy and neat working environment | Attending meetings when necessary | Taking care of and transporting 3 children and generally assisting in the home environment when deemed necessary | Managing time schedules | Managing theatre bookings | Organising and facilitating travel arrangements | Liaising between doctors, doctors’ receptionists, hospitals and laboratories | Events planning | House/Pet sitting.
- Duration: 01 October 2018 - Present
Waitress
Kream Restaurant (Mall of Africa)
02.2018 - 09.2018
- Setting of tables | Taking food and beverage orders | Serving food and beverages (sit-in customers) | Washing and polishing of glassware and cutlery.
- Duration: February 2018 – September 2018
Front Desk
Kream Restaurant (Mall of Africa)
02.2018 - 09.2018
- Answering the telephone | Making table reservations/Managing the diary | Cashing up | Counting and allocating waiter’s tips | General administration work | Placing and receiving orders.
- Duration: February 2018 – September 2018
- Contact person: Mr. L. Ndlovu- 067 142 4974
Education
Diploma - Business Management
Boston City Campus And Business College- Germiston Campus
01.2023
Certificate - Hospitality Management
Boston City Campus and Business College- Mthatha Campus
01.2017
Certificate - Financial Independence
Boston City Campus and Business College Mthatha Campus
01.2016
Grade 12 - undefined
Umtata Christian School
01.2015
Skills
Calendar management
Client relations
Customer service
Adaptability
Time management
Event planning
Administrative support
Microsoft office proficiency
Multitasking and organization
Strong work ethic
Dedicated team player
Professional and mature
Fluent in English
Certification
MEDeMASS – Course/workshop in ELIXIR LIVE (Medical Billing).
References
- M, Higa, Former Principal of Umtata Christian School, EC., 082 664 2534, Umtata Christian School, Umtata, EC
- A, Pako, Lecturer at Boston City Campus and Business College - Mthatha Campus, EC., 072 160 7522, 065 990 1221, Boston City Campus and Business College, Mthatha, EC
- R, De Comarmond, Manager- Kream Restaurant, 063 775 0311, 011 591 0023, Kream Restaurant
- A, Kolloori, Neurosurgeon- Life Healthcare Fourways Private Hospital, 082 858 9034, Life Healthcare Fourways Private Hospital
Personal Profile
- Name: Miss Donna Tyler
- Identity Number: 970619 0865 082
- Residential Address: 16 Watkinson Road, Driehoek, Germiston, 1401.
- Criminal Record: None | Driver’s License: Code B
- Contact Number: 079 628 4526
- E-mail address: tylerdonna19@gmail.com
Baking/Cooking and hosting people
Hospitality is my greatest passion
Timeline
Doctor’s Personal Assistant and Practice Manager
Life Healthcare Fourways Private Hospital and Doctor’s Place of Residence
10.2018 - Current
Waitress
Kream Restaurant (Mall of Africa)
02.2018 - 09.2018
Front Desk
Kream Restaurant (Mall of Africa)
02.2018 - 09.2018
Certificate - Hospitality Management
Boston City Campus and Business College- Mthatha Campus
Certificate - Financial Independence
Boston City Campus and Business College Mthatha Campus
Grade 12 - undefined
Umtata Christian School
Diploma - Business Management
Boston City Campus And Business College- Germiston Campus
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