Derick Vicent Rikhotso Resume

I'm an IT specialist, Network Engineer, Facilitator, Sales Representative, Account Manager with over 08 years of experience providing administrative support to over thirty staff members and interfacing with facility management, facilitation, and IT Support Technician. I possess strong multi-tasking skills, with the ability to simultaneously manage several projects and schedules. Excellent public-facing point person for clients, customers, vendor and equipment and service providers. Tech savvy and efficiency focused. Results-driven IT Desktop Support Technician with expertise in troubleshooting, software deployment, and system configuration. Committed to delivering exceptional technical support and ensuring a seamless user experience. Dedicated IT professional skilled in diagnosing hardware and software issues, providing technical support to end-users, and managing service desk tickets. Proven ability to enhance system performance and user satisfaction through effective troubleshooting and communication. Resourceful IT Desktop Support Technician with a strong background in configuring systems and assisting users. Known for effective problem-solving and adaptability, ready to contribute to improved operational efficiency and enhanced user support.

• MR ALASSANE TRAORE, European Union RITO (Supervisor), +2779 760 6378
• MR TIRANI MTHEMBI, Digitech Express (CEO), +2764 536 6469
• MRS MOKGETHI GERALDINE, Bopang Consulting Services (CEO), +2761 462 2125
• MR MAQUBELA MABANDLA, Vukani Technologies (Manager), +2774 556 9780
• MR PIETER PRETORIOUS, Accquire (Consultant), +2782 335 4955
• MR AHMED TIMOL, Toggle Now Technologies (CEO), +2772 140 9164

• Theatre
• Travelling and cultural exploration.
• Hiking or trail running.
• Learning new languages.
• Volunteering for community projects.

• Attention to details.
• Ability to effectively prioritize and execute tasks.
• Ability to present ideas in business-friendly and user-friendly language.
• Proven analytical and problem-solving abilities.
• Good written, oral, and interpersonal communication skills.
• Highly initiative taking.

Microsoft Certified Solution Expert: Private Cloud (MCSE)

Microsoft Certified Solution Expert: Cloud Platform and Infrastructure (MCSE)

Microsoft Certified Professional (MCP)

NQF L4 Information Technology and Computer Science

Grade 12 (Matric)

• Playing Football.
• Road-trips.
• Watching Football.
• Hiking.

• Achieved most hard-working student certification
• Built and nurtured key client relationships to grow profit.
• Well-mannered and discipline student.