Christi Clark

The Community and Stakeholder Engagement office, run by students of the North West University, is in charge of the institution's community service. The office is comprised of a complex structure with the chairperson, a portfolio committee, project leaders and subcommittee members who are all in some way responsible for one or more of the 54 projects in the Potchefstroom area that the institution supports. Projects vary between hospitals and schools. The office plays a vital role in the Potchefstroom community as it provides funds, extra hands and support in order to satisfy some of the needs at the projects.

As a project leader, I was responsible for one of the projects and accomplished the following:

• Strategically optimized budget allocation by meticulously monitoring expenses and identifying cost-saving opportunities, resulting in efficient resource utilization and maximized project impact.
• Led a dynamic team in the successful execution of 10 interactions for my project within the SRCS framework, fostering community engagement and stakeholder involvement.
• Leveraged effective communication and interpersonal skills to foster strong relationships with my subcommittee and coordinators in the Community and Stakeholder Engagement Office.
• Adhered to strict deadlines for filling out multiple documents and performing duties, ensuring compliance with organizational procedures and regulatory requirements.

As a coordinator for the institution's Community and Stakeholder Engagement office, I had to oversee 12 of the 54 projects that are supported by the institution. As coordinator, I accomplished the following:

• Led the coordination of children and youth projects within the CSE framework, overseeing a portfolio of 12 projects which involved over 1000 learners.
• Provided guidance, support, and mentorship to project leaders, ensuring alignment with CSE objectives and facilitating the achievement of project goals.
• Held regular internal meetings with project leaders to review progress, address challenges, and facilitate collaborative problem-solving, fostering a culture of communication and accountability.
• Fostered collaboration and liaison among project leaders, promoting knowledge sharing and best practices exchange to enhance project effectiveness and impact.
• Adhered to strict deadlines for filling out multiple documents and performing duties, ensuring compliance with organizational procedures and regulatory requirements.

Each project leader for the institution's Community and Stakeholder Engagement office has to write a report after each interaction, which they send the the consultant. As the consultant, I receive 15 of the project leaders' reports after each interaction, which I then have to grade on its success and efficiency. As a consultant, I achieved the following:

• Evaluated project reports to assess their successes, effectiveness, and alignment with the objectives of the office.
• Provided constructive feedback to project leaders based on the evaluation of their reports, highlighting areas of achievement and opportunities for improvement.
• Facilitated discussions with project leaders to discuss report findings, share best practices, and identify strategies for enhancing project outcomes.
• Fostered a culture of accountability and excellence among project leaders, encouraging continuous learning and professional development.

• Collaborated with other instructors to develop appropriate teaching methods for young children.
• Demonstrated proper form and technique to prevent injury.
• Implemented proper safety protocols.
• Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
• Communicated clearly and positively with parents to ensure expectations were met and exceeded.

• Worked flexible schedule and extra shifts to meet business needs.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Helped customers complete purchases, locate items, and join reward programs.