Carl Habig
Self Employed
Fourways
Summary
Dedicated automotive/vehicle professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-oriented manager and sales consultant with over 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
General Manager
Lane Enterprises T/a Purfekt Touch Fitment Centre
11.2023 - Current
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed budget implementations, employee evaluations, and contract details.
- Trained and guided team members to maintain high productivity and performance metrics.
- Formulated policies and procedures to streamline operations.
- Approach all motor dealers in the area, to enhance their second gross profits by being their one stop vehicle accessory fitment centre.
New Vehicle Sales Consultant
Williams Hunt Fourways
10.2018 - 10.2023
- Handled trade-in appraisals accurately by evaluating vehicle condition, assessing market value, and negotiating fair prices with clients.
- Concentrated on repeat business by fostering long-term relationships with satisfied customers through attentive follow-ups and personalized recommendations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Highest level of product knowledge was maintained, industry trends, and competitor offerings.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options.
- Generated new leads through proactive client prospecting, networking events, and dealership promotions.
- Utilized CRM system effectively to manage leads, track progress, and maintain organized records of sales activities.
- Prepared purchased vehicles and completed final delivery checks.
- Demonstrated vehicles by explaining capabilities, and features, taking test drives and explaining warranties and services.
- Qualified buyers by matching requirements and interests to various cars or light load vehicle models and discussing finance options.
- Completed registration paperwork and sales documentation.
Marketing Consultant
Bodytech 2000 Panel Beaters
08.2017 - 09.2018
- Called on client requests for accident quotes.
- Maintained a strong relationship with all available insurance companies, making sure that all insurance vehicle accident claims were processed timeous.
- Upselling on all vehicles booked in for accident repairs.
- Making sure that all correspondence with clients were maintained and clients kept up to date with the progress of their vehicles.
- Quickly responding to vehicle accidents with our towing services available.
Used Vehicle Sales Manager
McCarthy Toyota Woodmead
01.2015 - 07.2017
- Effectively manage sales team to drive sales through phone and online appointments and referrals to meet or exceed sales targets.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Organized promotional events and interacted with community to increase sales volume.
- Managed used vehicle wholesales and auctions with used vehicles.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Developed a loyal customer base through consistent follow-ups, resulting in repeat business and referrals.
- Successfully resolved customer complaints and concerns, ensuring high levels of customer satisfaction for the dealership.
New Vehicle Sales Consultant
Rivonia Toyota
05.2012 - 12.2014
- Handled trade-in appraisals accurately by evaluating vehicle condition, assessing market value, and negotiating fair prices with clients.
- Increased upsell opportunities by staying current on product knowledge, industry trends, and competitor offerings.
- Achieved high closing ratios by skillfully overcoming objections and presenting persuasive solutions to specific buyer concerns.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Maintained a clean, inviting showroom floor while demonstrating popular models strategically.
- Completed registration paperwork and sales documentation.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive shopping experiences for clients.
New Vehicle Sales Manager
Imperial Select(Multi Franchise)
02.2009 - 04.2012
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Communicated product quality and market comparisons by creating sales presentations.
- Oversaw daily operations of the showroom floor, ensuring smooth functioning and a welcoming environment for customers.
- Organized promotional events.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Enhanced customer satisfaction through excellent communication, expert product knowledge, and timely followups.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Led weekly sales meetings to review performance, share ideas, and discuss business opportunities.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Slots Floor Supervisor
Tsogo Sun
03.2005 - 01.2009
- Promoted responsible gaming practices among staff and patrons, establishing a safe environment for all guests.
- Performed minor repairs or made adjustments to slot machines, resolving machine tilts and coin jams.
- Oversaw currency exchange requests for customers, confirming provision of requested combinations of bills and coins.
- Developed strong relationships with VIP players, offering personalized assistance tailored to their preferences.
- Observed players for signs of cheating, notifying security staff of discovered evidence.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
- Recorded specifics of machine malfunctions for delegation to maintenance and repair personnel.
- Responded to patron questions about functions of slot machines and explained how to use devices.
- Answered patron queries about machine functions, table parameters and other gambling floor items.
- Patrolled slot machine areas to identify patrons not complying with gaming rules and resolve concerns through prompt correction or removal.
- Advised security guards to accompany patrons with large slot payouts to rooms or vehicles.
- Performed paperwork required for monetary transactions.
- Identified issues with malfunctioning slot machines and reported devices to maintenance department for service.
- Monitored patrons for signs of compulsive gambling.
- Reset and refilled machines following major payouts.
- Supervised distribution of complimentary meals, rooms and other discounted bonuses.
New Vehicle Sales Consultant
BB Auto Group
03.2001 - 02.2005
- Grew repeat business by ensuring long-term relationships with satisfied customers through attentive follow-ups and concentrating on work shop clients.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend the correct products.
- Achieved high closing ratios by skillfully overcoming objections and presenting persuasive solutions to specific buyer concerns.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Generated new leads through proactive marketing, networking events, and dealership promotions.
- Prepared purchased vehicles and completed final delivery checks.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Responded to customer enquiries via telephone and email.
- Demonstrated vehicles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Developed strong rapport with customers and created positive impression of business.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Qualified buyers by matching requirements and interests to various car or Ldv models and discussing finance options.
Assistant Branch Manager
Ellerines Furnishers
06.1998 - 02.2001
- Reviewed credit applications for risk factors and credit worthiness.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Monitored sales people, ensuring sales targets are met.
- Managing furniture stock levels.
- Managing the branches delivery vehicles.
- Product knowledge of all merchandise in the furniture store to be at the highest possible level at all times.
- General all round management of the store.
- Monthly stock takes, ensuring no shortages of stock are reported.
Slots Floor Attendant
Sun International
01.1991 - 05.1998
- Reported any damage or maintenance issues to manager.
- Inspected tickets and customer IDs, checking for appropriate age requirements.
- Developed one-on-one relationships with premium players and provided exceptional guest service to cultivate and maintain VIP relationships.
- Expedited checkout process for customers by efficiently directing them to open registers or assisting with self-checkout machines when necessary.
- Maintained and developed positive, friendly relationships with gaming customers by assisting guests with VIP requests and amenities and issuing comps.
- Attend to all slot machine malfunctions.
- Speedily and accurately pay gaming guests with winning pay-outs.
- Ensure well maintained gaming floor, free of machine malfunctions.
- Ensuring all machines hoppers are filled.
Education
High School Diploma -
Ligbron Technical High School
Ermelo, South Africa 04.2001 -
Skills
Team Collaboration
undefinedGolf, squash. Love rugby and cricket ad supporting our national sides.
Very passionate towards our national rugby side as well as our cricket side.
I play golf and also enjoy a game of squash.
Contact names and tel numbers.
- BB Auto 015 287 1300
- Imperial select 011 894 5889
- Williams Hunt (Daniel Natali 067 037 0852)
- Tsogo Sun(Monte Casino) 011 510 7000 ask for slots
- Sun International Wild Coast Sun 039 305 9111
- Rivoinia Toyota(Mike McDonald DP 082 454 0693)
- Toyota Woodmead(Videsh Gokool 0793870146)
Timeline
General Manager
Lane Enterprises T/a Purfekt Touch Fitment Centre
11.2023 - Current
New Vehicle Sales Consultant
Williams Hunt Fourways
10.2018 - 10.2023
Marketing Consultant
Bodytech 2000 Panel Beaters
08.2017 - 09.2018
Used Vehicle Sales Manager
McCarthy Toyota Woodmead
01.2015 - 07.2017
New Vehicle Sales Consultant
Rivonia Toyota
05.2012 - 12.2014
New Vehicle Sales Manager
Imperial Select(Multi Franchise)
02.2009 - 04.2012
Slots Floor Supervisor
Tsogo Sun
03.2005 - 01.2009
High School Diploma -
Ligbron Technical High School
04.2001 -
New Vehicle Sales Consultant
BB Auto Group
03.2001 - 02.2005
Assistant Branch Manager
Ellerines Furnishers
06.1998 - 02.2001
Slots Floor Attendant
Sun International
01.1991 - 05.1998
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