Carl Habig
Self Employed
Fourways
Summary
Dedicated automotive/vehicle professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-oriented manager and sales consultant with over 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
General Manager
Lane Enterprises T/a Purfekt Touch Fitment Centre
11.2023 - Current
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed budget implementations, employee evaluations, and contract details.
- Trained and guided team members to maintain high productivity and performance metrics.
- Formulated policies and procedures to streamline operations.
- Approach all motor dealers in the area, to enhance their second gross profits by being their one stop vehicle accessory fitment centre.
New Vehicle Sales Consultant
Williams Hunt Fourways
10.2018 - 10.2023
- Handled trade-in appraisals accurately by evaluating vehicle condition, assessing market value, and negotiating fair prices with clients.
- Concentrated on repeat business by fostering long-term relationships with satisfied customers through attentive follow-ups and personalized recommendations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Highest level of product knowledge was maintained, industry trends, and competitor offerings.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options.
- Generated new leads through proactive client prospecting, networking events, and dealership promotions.
- Utilized CRM system effectively to manage leads, track progress, and maintain organized records of sales activities.
- Prepared purchased vehicles and completed final delivery checks.
- Demonstrated vehicles by explaining capabilities, and features, taking test drives and explaining warranties and services.
- Qualified buyers by matching requirements and interests to various cars or light load vehicle models and discussing finance options.
- Completed registration paperwork and sales documentation.
Marketing Consultant
Bodytech 2000 Panel Beaters
08.2017 - 09.2018
- Called on client requests for accident quotes.
- Maintained a strong relationship with all available insurance companies, making sure that all insurance vehicle accident claims were processed timeous.
- Upselling on all vehicles booked in for accident repairs.
- Making sure that all correspondence with clients were maintained and clients kept up to date with the progress of their vehicles.
- Quickly responding to vehicle accidents with our towing services available.
Used Vehicle Sales Manager
McCarthy Toyota Woodmead
01.2015 - 07.2017
- Effectively manage sales team to drive sales through phone and online appointments and referrals to meet or exceed sales targets.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Organized promotional events and interacted with community to increase sales volume.
- Managed used vehicle wholesales and auctions with used vehicles.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Developed a loyal customer base through consistent follow-ups, resulting in repeat business and referrals.
- Successfully resolved customer complaints and concerns, ensuring high levels of customer satisfaction for the dealership.
New Vehicle Sales Consultant
Rivonia Toyota
05.2012 - 12.2014
- Handled trade-in appraisals accurately by evaluating vehicle condition, assessing market value, and negotiating fair prices with clients.
- Increased upsell opportunities by staying current on product knowledge, industry trends, and competitor offerings.
- Achieved high closing ratios by skillfully overcoming objections and presenting persuasive solutions to specific buyer concerns.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Maintained a clean, inviting showroom floor while demonstrating popular models strategically.
- Completed registration paperwork and sales documentation.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive shopping experiences for clients.
New Vehicle Sales Manager
Imperial Select(Multi Franchise)
02.2009 - 04.2012
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Communicated product quality and market comparisons by creating sales presentations.
- Oversaw daily operations of the showroom floor, ensuring smooth functioning and a welcoming environment for customers.
- Organized promotional events.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Enhanced customer satisfaction through excellent communication, expert product knowledge, and timely followups.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Led weekly sales meetings to review performance, share ideas, and discuss business opportunities.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Slots Floor Supervisor
Tsogo Sun
03.2005 - 01.2009
- Promoted responsible gaming practices among staff and patrons, establishing a safe environment for all guests.
- Performed minor repairs or made adjustments to slot machines, resolving machine tilts and coin jams.
- Oversaw currency exchange requests for customers, confirming provision of requested combinations of bills and coins.
- Developed strong relationships with VIP players, offering personalized assistance tailored to their preferences.
- Observed players for signs of cheating, notifying security staff of discovered evidence.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
- Recorded specifics of machine malfunctions for delegation to maintenance and repair personnel.
- Responded to patron questions about functions of slot machines and explained how to use devices.
- Answered patron queries about machine functions, table parameters and other gambling floor items.
- Patrolled slot machine areas to identify patrons not complying with gaming rules and resolve concerns through prompt correction or removal.
- Advised security guards to accompany patrons with large slot payouts to rooms or vehicles.
- Performed paperwork required for monetary transactions.
- Identified issues with malfunctioning slot machines and reported devices to maintenance department for service.
- Monitored patrons for signs of compulsive gambling.
- Reset and refilled machines following major payouts.
- Supervised distribution of complimentary meals, rooms and other discounted bonuses.
New Vehicle Sales Consultant
BB Auto Group
03.2001 - 02.2005
- Grew repeat business by ensuring long-term relationships with satisfied customers through attentive follow-ups and concentrating on work shop clients.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend the correct products.
- Achieved high closing ratios by skillfully overcoming objections and presenting persuasive solutions to specific buyer concerns.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Generated new leads through proactive marketing, networking events, and dealership promotions.
- Prepared purchased vehicles and completed final delivery checks.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Responded to customer enquiries via telephone and email.
- Demonstrated vehicles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Developed strong rapport with customers and created positive impression of business.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Qualified buyers by matching requirements and interests to various car or Ldv models and discussing finance options.
Assistant Branch Manager
Ellerines Furnishers
06.1998 - 02.2001
- Reviewed credit applications for risk factors and credit worthiness.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Monitored sales people, ensuring sales targets are met.
- Managing furniture stock levels.
- Managing the branches delivery vehicles.
- Product knowledge of all merchandise in the furniture store to be at the highest possible level at all times.
- General all round management of the store.
- Monthly stock takes, ensuring no shortages of stock are reported.
Slots Floor Attendant
Sun International
01.1991 - 05.1998
- Reported any damage or maintenance issues to manager.
- Inspected tickets and customer IDs, checking for appropriate age requirements.
- Developed one-on-one relationships with premium players and provided exceptional guest service to cultivate and maintain VIP relationships.
- Expedited checkout process for customers by efficiently directing them to open registers or assisting with self-checkout machines when necessary.
- Maintained and developed positive, friendly relationships with gaming customers by assisting guests with VIP requests and amenities and issuing comps.
- Attend to all slot machine malfunctions.
- Speedily and accurately pay gaming guests with winning pay-outs.
- Ensure well maintained gaming floor, free of machine malfunctions.
- Ensuring all machines hoppers are filled.
Education
High School Diploma -
Ligbron Technical High School
Ermelo, South Africa 04.2001 -
Skills
Team Collaboration
Sales Analysis
Staff Development
Problem-solving abilities
Decision-Making
Deadline-oriented
Reliability
Motivation
Customer Retention
Advertising and marketing
Organizational Skills
Customer Service
Golf, squash. Love rugby and cricket ad supporting our national sides.
Very passionate towards our national rugby side as well as our cricket side.
I play golf and also enjoy a game of squash.
Contact names and tel numbers.
- BB Auto 015 287 1300
- Imperial select 011 894 5889
- Williams Hunt (Daniel Natali 067 037 0852)
- Tsogo Sun(Monte Casino) 011 510 7000 ask for slots
- Sun International Wild Coast Sun 039 305 9111
- Rivoinia Toyota(Mike McDonald DP 082 454 0693)
- Toyota Woodmead(Videsh Gokool 0793870146)
Timeline
General Manager
Lane Enterprises T/a Purfekt Touch Fitment Centre
11.2023 - Current
New Vehicle Sales Consultant
Williams Hunt Fourways
10.2018 - 10.2023
Marketing Consultant
Bodytech 2000 Panel Beaters
08.2017 - 09.2018
Used Vehicle Sales Manager
McCarthy Toyota Woodmead
01.2015 - 07.2017
New Vehicle Sales Consultant
Rivonia Toyota
05.2012 - 12.2014
New Vehicle Sales Manager
Imperial Select(Multi Franchise)
02.2009 - 04.2012
Slots Floor Supervisor
Tsogo Sun
03.2005 - 01.2009
High School Diploma -
Ligbron Technical High School
04.2001 -
New Vehicle Sales Consultant
BB Auto Group
03.2001 - 02.2005
Assistant Branch Manager
Ellerines Furnishers
06.1998 - 02.2001
Slots Floor Attendant
Sun International
01.1991 - 05.1998