Cakata Cebokazi
Dutywa,Eastern Cape
Summary
Knowledgeable Human Resources person with solid background in administrative functions, including office management and staff coordination. Successfully streamlined office operations, enhancing productivity and efficiency. Demonstrated proficiency in problem-solving and maintaining effective communication within teams.
Overview
18
18
years of professional experience
Work History
Human Capital Administrator
Mbhashe Local Municipality
Dutywa, Eastern Cape
11.2018 - Current
- Provides advice and gives information regarding benefits and pension payable to the family of the deceased, assisting them professionally and with care during the time of loss.
- Completes notification of death form/prescribed form available and assists family member to complete any relevant sections applicable.
- Drafts necessary letters and completes unemployment card for attention of family member.
- Processes funeral claims by obtaining certified copies of death certificates, ID documents and other necessary documentation required.
- Informing the newly appointed staff members of the available pension funds available in the municipality.
- Registration of newly appointed employees as members to the fund of their choice by completing the details on the registration form(Salary, employee number, appointment date, occupation, etc), signing the form, type and attach a covering letter and sending it to the fund.
- Notify the fund of any changes in an employee's details such as promotion address, marital status, birth of a child.
- Informing the fund of resignations, retirements, dismissals, and death by completing the employer details, signing the form, type and attach the covering letter and sending it to the Fund.
- Handling of funeral claim form, type and attach a covering letter and sending to the fund together with appropriate documentation (death certificate, certified copy of identity document of spouse and the deceased, banking details of the beneficiary).
- Handling of disability claims by completing the form from the employer obtaining the completed member from as well as completed form by the attending specialist, type and attach covering letter and sending it to the fund with additional specialist's report.
- Inform newly appointed staff member of the accredited Medical Funds.
- Registration of new employees as members to the Medical Aid Fund of the member's choice by completing the employer details on the registration form (salary, employee number, appointment date, occupation), signing the form, type and attach a covering letter and sending it to the Fund. Inform salaries division of implementation on the employee's salary.
- Informing the Medical Aid Fund of resignations, retirements, dismissals and deaths by completing the employer details, signing the form, type and attach a covering letter and sending it to the Fund.
- Responsible for the administration of long service bonus, and other allowances in the purview of Human Capital.
- Provides the Salaries Section with information pertaining to whom the payment of leave and leave bonuses is payable to, supplying details of Executor/Estate per memorandum.
- Identifying vacant positions in the organisational structure and liaising with the Budget and Treasury Office and the Manager Human Resource Management and Development regarding its budget.
- Receiving requests/ Authority to employ forms for filling of vacant post and check whether all supporting documents such as the budget confirmation of the post, reasons for vacancy, resignation / termination letter (where applicable) and a copy of the Organizational structure have been attached.
- Confirming whether the post requisition/ authority to employ outlines the Employment Equity targets and is in line with the Municipal Employment Equity Policy.
- Drafting an advertisement using the received requisition for filling a vacant post / authority to employ form and check the completeness of the post requisition and compliance with the Municipal Recruitment Policy.
- Sending the advert to Communications unit for publication on the relevant media platforms and Municipal Website.
- Initiating the shortlisting and interviewing processes timeously to ensure smooth running of the proceedings.
- Drafting shortlisting memorandum for the panel members and union representative informing them of the date of shortlisting for verification and signing off by the immediate superiors.
- Providing secretariat support during the short listing sessions and take minutes.
- Forwarding minutes to the immediate superior prior to circulation to panel members for signing.
- Initiating SCM processes for the procurement of service providers to conduct vetting.
- Drafting appointment letter and contract of employment for the successful candidates for verification and signing off.
- Interacting with successful candidates to check their availability and notice periods prior to issuing of offer of employment.
- Forwarding appointment letters to inform successful candidates on the terms and conditions of employment.
- Drafting regret letters to inform unsuccessful applicants for verification and signing off by immediate superiors.
- Applying specific statutory and procedural information update / registration sequences on engagement of the successful applicant (Unemployment Insurance Fund Registration, Income Tax, banking details, medical checks, etc.).
- Orientating the newly appointed employees to the organization on their first day of employment.
- Introducing the new employee to his/her managers and department on the first day of employment.
- Opening personnel files for the newly appointed candidates and verifying whether the job description, organogram, code of conduct and the relevant organizational policies have been prepared before assumption of duties by the candidates and forward to the immediate superior for further processing.
- Capturing new employees, giving them employee numbers, making sure new employees complete Biographical.
- Liaise with Payroll Administrator regarding the payroll amendments of new appointments and any changes of benefits of current employees on the master file of the payroll.
- Perform administrative functions related to new/current employees by coordinating data, liaising with various funds and advising employees of benefits and conditions applicable to their specific situations.
- Keep employee records and information up to date on all computer systems.
- Providing inputs in the development of policies and procedure manuals pertaining to Job evaluation process.
- Providing Secretarial support for Local Job Evaluation Committee.
- Conducting research on job tasks for the formulation of job descriptions.
- Facilitating the development of job descriptions arising from organisational job valuation process.
- Liaising with the District Job Evaluation coordinator pertaining the Municipal Job Descriptions and dates for the seating of the committee.
- Participating in the District Evaluation Committee seating for Job grading purposes.
- Receiving appeals from employees and forwarding them to the immediate superior.
- Monitoring job evaluation requirements within the municipality taking into account the recommendations of the District Job Evaluation Unit and those of the Provincial Audit Committee.
- Communicating of approved job evaluation outcomes to the affected incumbents and line departments according to the job evaluation policy communication strategy.
- Actioning all processes of job analysis and job description writing for each and every post that appears on the institution' staff establishment.
- Providing advice to the immediate supervisor on related organizational development matters.
- Implementing processes related to updating of staff establishment by continuously updating the structure with filled positions.
- Controls leave after being approved by Managers, see that the supporting documentation are together with the Leave application submitted on ESS Payday/ Sage 300.
- Liaise with all Executive Assistants of HOD to collect all supporting documentation in order to control leave.
- Allocate all new/current employees to the correct Level Managers for leave approvals on the system.
- Assist Managers and Supervisors who experience any difficulties on the processing and approvals of applications online.
- Recommending referral to relevant professionals and centres when the need arises.
- Providing feedback to supervisors after counselling sessions in cases where performance or conduct is impacted.
- Obtaining reports from relevant professionals and centres and act on suggested recommendations.
- Facilitating events and activities that are relevant to chronic and related illnesses.
- Facilitating the testing of chronic and related chronic and related illnesses to municipal employees.
- Supervise administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintain personnel records and updated internal databases to support document management.
- Establish an organized filing system that streamlined document retrieval and reduced misplaced files.
- Manage office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Handle sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
HR Intern
Mbhashe Local Municipality
05.2016 - 11.2018
- Implement and administer practices concerning the conditions of service and service benefits and;
- Maintenance and provisioning of human resources in the department to contribute to the rendering of a professional human resources management service, which includes but not limited to, the conditions of service, employee benefits (viz. leave, medical aid, pension/provident fund, and housing allowance, terminations, long service recognition, overtime, re-allocation, pension allowance, etc.)
- HR Provisions (recruitment and selection, appointment, transfer, verification of qualifications, secretariat functions at interviews, probationary periods etc.)
- Performance management, pay progression and bonuses.
- Prepare reports on personnel administration issues.
- Maintaining and updating personnel information with respect to changes in employment or personal status.
PA to Financial Advisor
Old Mutual
02.2016 - 05.2016
- Provided support to the financial advisor.
- Managed two(2) Advisors calendar's for client meetings.
- Explained and documented for clients the types of products and services that are to be provided.
- Administered client interview and follow-up activities, including feedback procedures and referencing.
- Contacted clients to determine if there have been changes in their financial status.
Administration Officer
Vimba Funeral Parlour
02.2008 - 09.2011
- Administrative and Office support activities for my supervisor and manager.
- Issuing of quotations, Invoices and receipts.
- Reception tasks such as fielding telephone calls, receiving and directing clients.
- Bookkeeping and scheduling.
- Performed various clerical duties such as documenting, photocopying, faxing, mailing and organizing filing system.
- Sorted and distributed incoming communication data, including faxes, letters etc.
- Purchased office equipment and supplies.
Education
Matric - English, Xhosa, Agricultural Science, Physical Science, Biology
Marelane Senior Secondary School
01.2004
Ancillary Health Care - First Aid and Disaster Management, Primary Health Care, Health Related rights, Managing Home Based Care, Life Orientation, Communication, Numeracy, Small Medium Enterprises, Agriculture and Natural Science
01.2007
National Diploma in Human Resources Management & Practises - Labour Relations, Personnel Planning and Administration, Organizational Behavior, Training & Development, Productivity, Human Resources Management
Business Management Training College
01.2014
Higher Certificate in Public Administration - Introduction to Community Based Organization, Introduction to Community Entrepreneurial, Introduction to Community Governance Leadership, Introduction to Local Government Administration, Introduction to Public Administration & Introduction to Public Human Resources
University of Forthare
01.2021
Bachelor Degree in Public Administration - Introduction to Business Management, Local Government Administration, Life Knowledge and action, Public Community Leadership, Introduction to Public Administration, Introduction to specialized Business Management, Public Human Resources Management, Operations Management, Introduction to Public Finance, Marketing Management, Entrepreneurship, Introduction to Research Methodology in Public Admin, Public Policy, Ethics in Public Admin, Monitoring & Evaluation in Public Sector
University of Forthare
01.2025
Skills
- Knowledge of the mSCOA System
- Knowledge of the PayDay System
- Knowledge of the Sage 300 System
- Knowledge of the Performance Management Development System
- Office administration
- Customer service
- MS office
- Administrative support
- Problem-solving
- Time management
- Attention to detail
- Employee supervision
Accomplishments
- Amathole District Job Evaluation Administrator, From 2017 to date, we conduct evaluations of all jobs within the municipalities falling under its jurisdiction and present the outcomes for auditing purposes by the Provincial Audit Committee (PAC). Administered the planning, grading programs, quality control, receiving, reviewing and filing of job descriptions. Graded jobs prior to submission to the PAC.
- Member of the work study committee, We conducted investigations, by means of a consistent system of the work done in an organization in order to attain the best utilisation of resources.
Timeline
Human Capital Administrator
Mbhashe Local Municipality
11.2018 - Current
HR Intern
Mbhashe Local Municipality
05.2016 - 11.2018
PA to Financial Advisor
Old Mutual
02.2016 - 05.2016
Administration Officer
Vimba Funeral Parlour
02.2008 - 09.2011
Matric - English, Xhosa, Agricultural Science, Physical Science, Biology
Marelane Senior Secondary School
Ancillary Health Care - First Aid and Disaster Management, Primary Health Care, Health Related rights, Managing Home Based Care, Life Orientation, Communication, Numeracy, Small Medium Enterprises, Agriculture and Natural Science
National Diploma in Human Resources Management & Practises - Labour Relations, Personnel Planning and Administration, Organizational Behavior, Training & Development, Productivity, Human Resources Management
Business Management Training College
Higher Certificate in Public Administration - Introduction to Community Based Organization, Introduction to Community Entrepreneurial, Introduction to Community Governance Leadership, Introduction to Local Government Administration, Introduction to Public Administration & Introduction to Public Human Resources
University of Forthare
Bachelor Degree in Public Administration - Introduction to Business Management, Local Government Administration, Life Knowledge and action, Public Community Leadership, Introduction to Public Administration, Introduction to specialized Business Management, Public Human Resources Management, Operations Management, Introduction to Public Finance, Marketing Management, Entrepreneurship, Introduction to Research Methodology in Public Admin, Public Policy, Ethics in Public Admin, Monitoring & Evaluation in Public Sector
University of Forthare