Caitlin-Lee Goss
KZN,Kwazulu-Natal
Summary
About me I am a young, and energetic person. I have a professional proven talent for building strong relationships. Enthusiastic and motivated with a clear understanding of workplace responsibility. A fast learner ready to become an asset and make a positive contribution to your team.
Overview
3
3
Languages
2
2
years of professional experience
Work History
Data Entry Clerk
Express Shipping Chandlers
08.2025 - 09.2025
- Vessel / Voyage details - Capturing vessel names, voyage numbers, arrival/departure dates, port codes
- Shipment tracking - Updating where containers are (ETA, ETD, at port, loaded, discharged)
- Customer & supplier info - Capturing client names, contact details, clearing agent details
- Bills of Lading (BOL)
- Invoices
- Packing lists
- Delivery orders
- Capturing charges, checking rates, filing
- Using Excel, ShipShape, EDI or other logistics system to keep everything up to date
- Scanning, filing, answering phones, helping with customs docs
- Express shipping
- Attention to detail
- Able to work under pressure ensuring the ship has everything required for next step of the journey
Front of House and Kitchen Assistant
Ville Le View Guest House
05.2025 - 06.2025
- Check-in and check-out guests
- Answer phones and WhatsApp bookings
- Take reservations, handle payments
- Show guests to their rooms, explain house rules / WiFi / breakfast time
- Assist in kitchen — prepare breakfast, clean up, wash dishes
- Keep kitchen, reception area clean and tidy
- Help guests with info on local attractions
- Handle complaints nicely
- Make sure guests are comfortable
Bar Tender and Slot Attendant
Bongos The Friendly Bar
10.2023 - 11.2023
- Preparing and serving alcoholic and non-alcoholic drinks
- Taking customer orders and handling cash / card payments
- Good customer service and communication
- Keeping bar clean, stocked and organized
- Checking IDs (18+)
- Handling tills and cash-ups
- Friendly, fast and works well under pressure
- Responsible alcohol service
- Help customers - show them how the machine works, how to put money/ticket in, how to cash out
- Pay out winnings - when machine needs to pay or ticket is big, you check and pay customer
- Watch for problems - make sure people are playing fair, no cheating, check ID (18+ only)
- Keep area clean - wipe machines, keep floor tidy, make sure ashtrays etc are clean
- Handle money - count float, keep track of payouts
- Since you had Gaming Attendant at Bongos — that's what you do with slot machines:
Customer service
Fotoshop Bluff
06.2023 - 07.2023
- Process orders
- Teller duties
- Taking photos
- ID photos / passport photos
- Edit photos — fix lighting, remove background, make passport photo the right size
- Design — birthday posters, program for various funtions, invitations, logos
- Print photos, print on mugs, T-shirts, canvas
- Print documents, scan, photocopy, laminate.
- Help customers choose frames, sizes
- WhatsApp/email photos to customers
- Use Photoshop, CorelDraw, Canva
- Photoshop / Editing
Education
Grade 9 -
Queensburg girls high
12-2022
Skills
- Data capturing
- Delivered exceptional customer service across diverse platforms
- Served customers efficiently in a fast-paced bar environment
- Managed administrative tasks to ensure smooth daily operations
Languages
English
A1
Beginner
Timeline
Data Entry Clerk
Express Shipping Chandlers
08.2025 - 09.2025
Front of House and Kitchen Assistant
Ville Le View Guest House
05.2025 - 06.2025
Bar Tender and Slot Attendant
Bongos The Friendly Bar
10.2023 - 11.2023
Customer service
Fotoshop Bluff
06.2023 - 07.2023
Grade 9 -
Queensburg girls high