Pastel
ANNA-MARIE VAN STADEN
Admin Manager
LUTZVILLE,Western Cape
Summary
Data Capturing Clerk / Administrative Professional with more than 20 years supporting data capturing, record keeping, and document management. Processes debtors and creditors information, updating 25–50 records per day, types and prepares documents, and maintains accurate administrative and financial records. Supports general office operations with organized handling of files, updates, and day-to-day administrative tasks.
Overview
2
2
Languages
25
25
years of professional experience
Work History
Data Capturing Clerk / Administrative Professional
- Over 20 years of experience
- Key Responsibilities:
- Accurate data capturing and processing
- General office and administrative duties
- Debtors and creditors administration
- Typing and preparation of documents
- Maintaining and updating records
- Filing and document management
- Financial administration support
- General administrative support
Administrative Manager
JTE BOERDERY
03.2013 - Current
- Streamlined communication processes between teams, improving collaboration on projects.
- Led initiatives to improve office efficiency, resulting in reduced turnaround times for tasks.
- Mentored junior staff in best practices of administrative procedures and customer service standards.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Managed vendor contracts and relationships, ensuring high-quality services and timely delivery of office supplies.
- Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
Administrative Manager
WCC Cables
05.2011 - 02.2013
- Coordinated daily administrative operations to ensure efficient workflow across departments.
- Managed scheduling and logistics for meetings, optimizing time management for senior staff.
- Developed training materials and conducted onboarding sessions for new administrative staff.
- Implemented document management system, enhancing retrieval speed and accuracy of records.
- Oversaw budget tracking and expense reporting, ensuring alignment with organizational goals.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Developed and implemented improved filing systems for enhanced order and accuracy.
Receptionist
PSG Konsult
04.2008 - 01.2011
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between departments to facilitate information flow and enhance collaboration.
- Maintained organized filing systems for client records, improving accessibility and retrieval efficiency.
- Assisted in managing office supplies inventory, ensuring adequate stock levels for daily operations.
- Supported administrative tasks, including data entry and document preparation, enhancing overall workflow efficiency.
- Implemented process improvements for handling incoming calls, increasing response accuracy and speed.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Marketing Agent
Parker and Associates
11.2007 - 02.2008
- Developed targeted marketing strategies to enhance brand visibility and drive customer engagement.
- Executed social media campaigns, boosting online presence and community interaction.
- Conducted market research to identify trends and inform promotional efforts.
- Collaborated with cross-functional teams to align marketing initiatives with business objectives.
- Managed email marketing campaigns, ensuring timely communication with target audiences.
- Generated high-quality leads by developing targeted content offers designed specifically for various buyer personas.
Real Estate Agent
Aiida
09.2006 - 10.2007
- Conducted property showings, providing clients with detailed information and addressing inquiries.
- Assisted in preparing market analyses to determine competitive pricing strategies for listings.
- Coordinated open houses and promotional events to enhance property visibility and attract potential buyers.
- Developed strong client relationships through effective communication and personalized service.
- Researched local market trends to inform strategic recommendations for clients' real estate investments.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Data Capture Clerk
Namakwa Sands
10.2001 - 03.2006
- Captured and recorded data accurately using specialized software systems.
- Ensured data integrity through regular verification and validation processes.
- Assisted in maintaining organized records for efficient retrieval of information.
- Collaborated with team members to streamline data entry workflows.
- Supported management in generating reports based on captured data insights.
- Provided support to colleagues during periods of high workload, ensuring all projects were completed on time without sacrificing quality standards.
- Organized electronic filing systems efficiently, allowing for easy retrieval of archived documents when necessary.
- Increased productivity through the implementation of efficient data entry techniques and keyboard shortcuts.
Education
National Senior Certificate (Matric) -
01-1999
Diploma - Marketing and Financial Management
High School Diploma -
04.2001 -
Diploma - Marketing And Financial Management
04.2001 -
Skills
Administration
Data capturing
Typing and document preparation
Record keeping
Filing and document management
Debtors and creditors
Financial administration
Accounts payable processing
Invoice processing
Administrative coordination
Purchase order processing
Accounts receivable
Microsoft Excel
Microsoft Word
Microsoft Outlook
Data entry
Office management
Meeting coordination
Reception duties
Software
Timeline
Administrative Manager - JTE BOERDERY
03.2013 - Current
Administrative Manager - WCC Cables
05.2011 - 02.2013
Receptionist - PSG Konsult
04.2008 - 01.2011
Marketing Agent - Parker and Associates
11.2007 - 02.2008
Real Estate Agent - Aiida
09.2006 - 10.2007
Data Capture Clerk - Namakwa Sands
10.2001 - 03.2006
High School Lutzville - High School Diploma,
04.2001 -
Durbanville College - Diploma, Marketing And Financial Management
04.2001 -
- Diploma, Marketing and Financial Management
Data Capturing Clerk / Administrative Professional -
- National Senior Certificate (Matric),