Pastel Accounting
Meshack Mathebula
Administrator
Nelspruit
Summary
I am a professional and ambitious individual with a positive attitude towards everything I do. As a detail-oriented administrative professional with exceptional interpersonal, time management and customer service skills. I offer 3+ years of hands-on experience in all aspects of administration including front desk handling and operating automated systems for administrative support. From taking minutes of meetings to office management and making travel arrangements for executives, I am well versed in administrative functions. Some of my attributes which are most relevant to my job description include: - Able to work independently while supporting team initiatives. - Skilled in maintaining calendars, files, documents, and correspondence. - Data capturing, filing and Maintaining Database. - Successful track record of taking notes and dictations, meeting minutes and recording voice instructions. - Effective verbal and written communication skills in English. - Ability to maintain the confidentiality of information.
Overview
14
14
years of professional experience
Work History
Administrative Assistant (Data Capturing and Front Desk)
Perishable Products Export Control Board (PPECB)
04.2022 - Current
- Preparing source of data for computer entry by compiling and sorting information; establishing entry priorities
- Processing of customer accounts source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution
- Data entry of customer information and accounts on Microsoft Dynamics NAVISION and ERP by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format
- Maintains data entry requirements by following data program techniques and procedures
- Verifies entered customer and account data by reviewing, correcting, deleting, or re-entering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data
- Tests customer and account system changes and upgrades by inputting new data; reviewing output
- Secures information by completing data base backups
- Maintains operations by following policies and procedures, reporting needed changes
- Maintains customer confidence and protects operations by keeping information confidential
- Contributes to team effort by accomplishing related results as needed
- Customer service and switchboard operation
- Maintaining visitors and other registers including correspondence.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Store Manager Trainee
Shoprite Regional Store - Sanlam Building
10.2021 - 03.2022
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Coordinated with regional managers on strategic planning initiatives aimed at enhancing overall store performance within the district.
- Negotiated with suppliers and vendors for better terms, securing advantageous deals that contributed to increased profit margins.
- Managed financial aspects of the business including budgeting, payroll processing, expense tracking, and loss prevention efforts.
- Collaborated with other department leaders to develop store-wide promotions and marketing initiatives that drove customer traffic.
- Implemented loss prevention strategies through improved security measures like surveillance cameras installation or staff training programs on theft detection techniques.
- Ensured timely execution of visual merchandising updates according to corporate directives while adhering to store budget constraints.
- Acted as a liaison between the store and corporate headquarters, providing regular updates on performance metrics, challenges faced, and suggestions for improvement.
- Conducted regular performance evaluations for staff members, providing constructive feedback to support their career progression.
- Maintained a clean and visually appealing store environment that facilitated an enjoyable shopping experience for customers.
- Increased store sales by implementing effective merchandising strategies and creating eye-catching displays.
- Developed strong relationships with vendors to secure competitive pricing on merchandise while maintaining adequate stock levels.
- Implemented innovative sales techniques that motivated employees to exceed individual quotas consistently.
- Assisted in the implementation of new retail technologies, including point-of-sale systems and mobile applications, increasing operational efficiency.
- Streamlined inventory management through the use of advanced tracking software, reducing shrinkage rates.
- Monitored daily store operations to ensure compliance with company policies, safety regulations, and government guidelines.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Administrative Assistant (Data Capturing)
Perishable Products Export Control Board (PPECB)
03.2019 - 08.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained inventory of office supplies and placed orders.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Data Entry Clerk
SEDA - Provisional Office
10.2018 - 01.2019
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
- Capture SEDA clientsʼ data into a standard MS Excel spreadsheet.
- Capture data from available records into the required formats, such as databases, tables, and spreadsheets.
- Verify and query missing data and errors.
- Ensure that all data is entered accurately and in a timely manner.
- Maintain accurate and up‑to‑date records.
- Identify and correct errors and bring them to the attention of relevant parties where necessary.
- Verify data against CRM System.
- Verify data by comparing source document to system.
- Sort and organize paperwork after captured in system.
- Analyse data and prepare reports for management.
- General administrative duties.
- Process of clientsʼ information efficiently and effectively.
- High speed and accuracy data capturing with high quality result.
- Strict compliance to schedule.
- Liaise with and follow up with employees within the company as well as with customers to collect information.
- Ability to resolve discrepancies and retrieve information of incomplete documents.
- Filing of client's information.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Contributed to project success, meeting all data entry deadlines without compromising quality.
Data Capturer
PPECB (Perishable Products Exports Control Board)
05.2018 - 08.2018
- Preparing source of data for computer entry by compiling and sorting information; establishing entry priorities
- Processing of customer accounts source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution
- Data entry of customer information and accounts by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format
- Maintains data entry requirements by following data program techniques and procedures
- Verifies entered customer and account data by reviewing, correcting, deleting, or re-entering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data
- Tests customer and account system changes and upgrades by inputting new data; reviewing output
- Secures information by completing data base backups
- Maintains operations by following policies and procedures, reporting needed changes
- Maintains customer confidence and protects operations by keeping information confidential
- Contributes to team effort by accomplishing related results as needed
- Customer service and assisting in switchboard.
- Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
- Maintained strict confidentiality while handling sensitive client information and records.
- Corrected data entry errors to prevent duplication or data degradation.
- Verified accuracy and validity of data entered in databases
- Entered client information into databases quickly and with minimal errors.
- Scanned documents and saved in database to keep records of essential organizational information.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Ensured timely completion of assigned tasks, maintaining a high level of professionalism under pressure and tight deadlines.
- Provided exceptional customer service when responding to inquiries related to captured data or other relevant issues.
Finance and Administration Officer
SOS CHILDREN'S VILLAGE SA - NPO
08.2015 - 12.2017
- Ensure that Financial Resources are Used Appropriately & Efficiently
- Assist in the preparation of the annual budget of the CVP
- Monitor the monthly income and expenditure statements with the Programme Director, and report any irregularities
- Ensure that only approved budget is spent, and that income budgets are achieved
- Produce a detailed list of new investments and replacements indicating the cost of each individual item
- Ensure the economic running of the CVP as far as possibly can, in accordance with the provisions of the annual budget
- Ensure safekeeping of all cash, cheque books and financial records
- Ensure that all financial and administrative policies and procedures, as established by the Association, are implemented and adhered to
- Ensure that all financial activities are geared towards mitigating and reducing financial risk as identified in the Risk Management programme
- Assist and support the management team and staff to mitigate financial risk in their programmes and operations.
- Maximized profitability by identifying areas of inefficiency and recommending targeted cost-saving measures.
- Facilitated internal audits to maintain adherence to company policies and industry regulations.
- Collaborated with cross-functional teams to develop comprehensive departmental budgets, enabling cost-effective decisionmaking.
- Mentored junior finance team members in accounting best practices, elevating the overall skill level of the department.
- Negotiated favorable terms with vendors, securing cost savings without sacrificing quality or service levels.
- Increased cash flow management efficiency, optimizing accounts receivable and payable procedures.
- Collaborated closely with auditors during annual reviews ensuring smooth process execution while addressing any potential issues proactively.
- Assisted with recruiting, interviewing, and hiring new department employees.
Financial Clerk
OTB CONSTRUCTION
10.2010 - 07.2015
- Process bills, checks, receipts and other documents
- Ensure all documents are properly signed and distributed
- Capturing and verify financial data on the database
- Monitor financial transactions
- Enter data and maintain updated records
- Assist with account reconciliations
- Communicate with vendors, customers and other stakeholders
- Report the status of accounts and discrepancies
- Invoicing and debtors' control
- Administrative duties including switchboard.
- Collaborated with cross-functional teams to develop comprehensive solutions for complex financial challenges.
- Assisted in the development of annual budgets by analyzing historical data, identifying trends, and providing accurate revenue and expense estimates.
Education
Grade 12 -
Ngwaritsane High School
Diploma in Cost And Management Accounting - Accounting And Auditing
Vaal University of Technology
Secunda, South AfricaDiploma in Accounting - Advanced Controls and Transactions - undefined
Alison Integrated Learning
Skills
Analytical and problem-solving
Project management
Communication
Records Management
Time management
Organising Skills
Attention to Details
Deadline-oriented
Decision making
Data Entry
Customer Service
Microsoft Office Suite
Personal Information
- Place of Birth: Bushbuckridge
- Date of Birth: 09/28/84
- Gender: Male
- Nationality: South African
- Marital Status: Single
Software
ERP
Microsoft Dynamics: Navision
Microsoft Suite
CRM
References
- Miss Thobile Mbokodo, 0721881621, mbokodothobile@gmail.com (SOS Children's Village)
- Mrs Phumzile Mnisi (Operations Manager), 0824669786, pmnisi@seda.org.za (SEDA - Provisional Office)
- Mrs. Helena Jacobs (Regional Administrator), 0825379201, helenaj@ppecb.com (PPECB - (Perishable Products Exports Control Board))
- Miss Promise Sibambo, 0763223761, Shoprite Regional Manager.
Timeline
Administrative Assistant (Data Capturing and Front Desk)
Perishable Products Export Control Board (PPECB)
04.2022 - Current
Store Manager Trainee
Shoprite Regional Store - Sanlam Building
10.2021 - 03.2022
Administrative Assistant (Data Capturing)
Perishable Products Export Control Board (PPECB)
03.2019 - 08.2020
Administrative Data Entry Clerk
SEDA - Provisional Office
10.2018 - 01.2019
Data Capturer
PPECB (Perishable Products Exports Control Board)
05.2018 - 08.2018
Finance and Administration Officer
SOS CHILDREN'S VILLAGE SA - NPO
08.2015 - 12.2017
Financial Clerk
OTB CONSTRUCTION
10.2010 - 07.2015
Diploma in Accounting - Advanced Controls and Transactions - undefined
Alison Integrated Learning
Grade 12 -
Ngwaritsane High School
Diploma in Cost And Management Accounting - Accounting And Auditing
Vaal University of Technology
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