Bradford Ivor Lummis
Senior IT & Telecoms Technician
Johannesburg
Summary
Dynamic Director with a proven track record at BCONNECTED, excelling in optimizing staff performance and securing strategic partnerships. Adept in project management and analytical thinking, I have successfully implemented training programs that enhanced team collaboration and boosted client satisfaction rates. Committed to fostering a culture of continuous improvement and innovation.
Overview
42
42
years of professional experience
Work History
Director
BCONNECTED
01.2020 - Current
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Network Designing and Installations ..Certifications:
- Krone
- Commscope. (Systimax)
- Lucent Technologies AT&T. (SYSTIMAX)
- Molex
- CompTIA A+ Certification.
- CCTV Installations
- NETCONNECT
- PANDUIT
- BELDEN
- PA Systems (Sales Installations Maintenance)
- PA Systems (Sales Installations Maintenance)
- FIBRE Roll Outs. VUMA ,VODACOM and TELKOM
- FIBRE Installations VUMA, VODACOM and TELKOM
- SPLICING ,Repairs Hauling
Director
MATYS Imports and Exports
04.2014 - 12.2018
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs
- GRAPHIC DESIGNING FOR KFC,YUM,SCOOTERS,WIMPY andMug & Bean
- Designing and Layout of Franchise store artwork
- Installation of Art work (Murals/Branding)
Director
Tel-Solutions
06.2007 - 02.2014
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Networking ,PABX and CCTV installations
- Data Storage management
Director
BM Telecoms(PTY)Ltd
08.1997 - 02.2007
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Partnerships with WANG Global,AT&T, Samsung SA,Toshiba SA,Nashua SA,Cape Peninsula Technicon,CTICC
PABX Technician
Plessey SA
05.1991 - 06.1997
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Serviced major clients i.e SAA, The MajorBanks,SADF,SA police Service,Sanlam, Southern Sun Hotel group.......
Telecoms Technician
Telkom South Africa
03.1984 - 04.1988
- Responded to service requests during and after business hours.
- Coordinated installation of new users and relocations of existing users.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Business Telephone Systems (PABX) Senior Technician
- BTS Installations,Training and Maintenance
- BTS upgrades,Programming
Fax and Photocopier Technician
MultiFax SA
05.1988 - 1990
- Increased client retention rate through effective communication and follow-up support after service completion.
- Reduced machine downtime by performing regular maintenance checks and addressing potential issues proactively.
- Strengthened relationships with vendors through timely payments and clear communication, ensuring continued supply of necessary parts at competitive prices.
- Kept up-to-date with industry advancements by attending relevant workshops and trade shows, enabling application of latest techniques in daily work tasks.
- Technical repairs on Fax machines and Photocopiers in house and at client premises
Education
No Degree -
TELKOM
JOHANNESBBURG 04.2001 -
Tellemat
Cape Town07-2012
SYSTIMAX SCS System Design
EMEA
GLOBAL04-2010
Skills
Problem-solving
Project management
Operations management
Team management
People management
Project coordination
Team building
Business planning
Staff management
Team collaboration
Verbal and written communication
Strategies and goals
Creativity and innovation
Program management
Partnerships and alliances
Time management
Goal setting
Budget management
Logistics management
Crisis management
Analytical thinking
Issues resolution
Charismatic leader
Talent acquisition
Employee development
Information technology management
Company guidelines
Hiring and retention
Corporate social responsibility
Non-profit management
Facilities management
Government relations
Resource allocation
Rules and regulations
Story pitching
Coaching and mentoring
Task delegation
Visionary leadership
Client relations
Risk management
Timeline
Director
BCONNECTED
01.2020 - Current
Director
MATYS Imports and Exports
04.2014 - 12.2018
Director
Tel-Solutions
06.2007 - 02.2014
No Degree -
TELKOM
04.2001 -
Director
BM Telecoms(PTY)Ltd
08.1997 - 02.2007
PABX Technician
Plessey SA
05.1991 - 06.1997
Fax and Photocopier Technician
MultiFax SA
05.1988 - 1990
Telecoms Technician
Telkom South Africa
03.1984 - 04.1988
Tellemat
SYSTIMAX SCS System Design
EMEA