I’m Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waitress position. Always willing to help team achieve company goals and learn new skills
also to improve my experience in Hospitality industry.
Hi, I’m
Beatrice Mwalaba
Waitress
Cape Town
Summary
Overview
2
Languages
Work History
Elite Hospitality Company
Waitress
Job overview
- Welcomes customers when they arrive at a restaurant
- Introduces customers to the menu and announces daily or seasonal menu specials
- Takes customers' orders for food and drink by writing them on a ticket
- Passes customer orders along to kitchen staff for preparation
- Prepares drinks and serves them to customers
- Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
- Ensures that customers are satisfied with their meals
- Removes used dishes, glasses, from tables
- Prepares cheques and delivers them to customers
- Processes cash and credit card payments.
Schoongezicht Restaurant Cape Town, South Africa
Food Runner
02.2022 - 05.2022
Job overview
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Collaborated well with other food runners to deliver orders accurately.
- Assisted wait staff with timely food delivery and guest requests.
- Operated cash register and processed payments from customers.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Restocked food supplies in kitchen and organized storage areas.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Assisted with bussing tables and cleaning up spills.
- Demonstrated adaptability in handling diverse menu offerings and accommodating special dietary requests when necessary.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Monitored dining room inventory and replenished as necessary.
- Kept detailed knowledge of and followed all food safety guidelines.
- Arranged tables and chairs for special occasions and events.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Delivered correct food items to tables according to order documentation.
Education
Green Bird High School Moshi, Tanzania
High School from Science Education
10.2017
University Overview
Skills
Food safety understanding
High-volume dining
Order Accuracy
Professionalism
Team work
Excellent Communication
Attention to detail
Time Management
Duration
Duration
1 yearContact - Number
Contact - Number
074 902 3142
Roles And Responsibilities
Roles And Responsibilities
- Welcomes customers when they arrive at a restaurant.
- Introduces customers to the menu and announces daily or seasonal menu specials.
- Takes customers' orders for food and drink by writing them on a ticket.
- Passes customer orders along to kitchen staff for preparation.
- Prepares drinks and serves them to customers.
- Collects food orders from the kitchen, verifies that they are correct, and serves them to customers.
- Ensures that customers are satisfied with their meals.
- Removes used dishes, glasses, from tables.
- Prepares cheques and delivers them to customers.
- Processes cash and credit card payments.
Timeline
Food Runner
Schoongezicht Restaurant
02.2022 - 05.2022
Waitress
Elite Hospitality Company
Green Bird High School
High School from Science Education