Summary
Overview
Work History
Education
Skills
Duration
Contact - Number
Roles And Responsibilities
Timeline
Hi, I’m

Beatrice Mwalaba

Waitress
Cape Town
Beatrice  Mwalaba

Summary

I’m Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waitress position. Always willing to help team achieve company goals and learn new skills

also to improve my experience in Hospitality industry.

Overview

2
Languages

Work History

Elite Hospitality Company

Waitress

Job overview

  • Welcomes customers when they arrive at a restaurant
  • Introduces customers to the menu and announces daily or seasonal menu specials
  • Takes customers' orders for food and drink by writing them on a ticket
  • Passes customer orders along to kitchen staff for preparation
  • Prepares drinks and serves them to customers
  • Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
  • Ensures that customers are satisfied with their meals
  • Removes used dishes, glasses, from tables
  • Prepares cheques and delivers them to customers
  • Processes cash and credit card payments.

Schoongezicht Restaurant
Cape Town, South Africa

Food Runner
02.2022 - 05.2022

Job overview

  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Collaborated well with other food runners to deliver orders accurately.
  • Assisted wait staff with timely food delivery and guest requests.
  • Operated cash register and processed payments from customers.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Restocked food supplies in kitchen and organized storage areas.
  • Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Assisted with bussing tables and cleaning up spills.
  • Demonstrated adaptability in handling diverse menu offerings and accommodating special dietary requests when necessary.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Monitored dining room inventory and replenished as necessary.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Arranged tables and chairs for special occasions and events.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Delivered correct food items to tables according to order documentation.

Education

Green Bird High School
Moshi, Tanzania

High School from Science Education
10.2017

University Overview

Skills

Food safety understanding

High-volume dining

Order Accuracy

Professionalism

Team work

Excellent Communication

Attention to detail

Time Management

Duration

Duration
1 year

Contact - Number

Contact - Number

074 902 3142

Roles And Responsibilities

Roles And Responsibilities
  • Welcomes customers when they arrive at a restaurant.
  • Introduces customers to the menu and announces daily or seasonal menu specials.
  • Takes customers' orders for food and drink by writing them on a ticket.
  • Passes customer orders along to kitchen staff for preparation.
  • Prepares drinks and serves them to customers.
  • Collects food orders from the kitchen, verifies that they are correct, and serves them to customers.
  • Ensures that customers are satisfied with their meals.
  • Removes used dishes, glasses, from tables.
  • Prepares cheques and delivers them to customers.
  • Processes cash and credit card payments.

Timeline

Food Runner
Schoongezicht Restaurant
02.2022 - 05.2022
Waitress
Elite Hospitality Company
Green Bird High School
High School from Science Education
Beatrice Mwalaba Waitress