Ayanda Monica Gumede
Administrator
KwaZulu-Natal
Summary
Dynamic Administrator with proven expertise in office administration and customer service, honed at Nutun. Excelled in maintaining confidentiality, streamlining document management, and enhancing interdepartmental communication. Skilled in MS Office and leading teams to achieve project goals efficiently. Known for boosting employee morale and improving organizational function through strategic planning and exceptional customer support.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
Administrator
Nutun
02.2020 - 05.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
Education
Certificate - Environmental Science
University of South Africa
Durban, South Africa 01.2022 - 05.2023
High School Diploma -
Zimele High School
Durban 01.2019 - 12.2024
Skills
Office Administration
Customer Service
MS Office
Administrative Support
Attention to Detail
Staff Management
Recordkeeping and File Management
Office Management
Documentation And Reporting
Schedule Coordination
Decision-Making
Code 10 Drivers license
gross vehicle mass (GVM) of up to 3,500 kg.
References
Sphelele Tenza- 0814441547 (Manager)
Kwanele Gumede- 0684159370 (Team Leader)
Timeline
Certificate - Environmental Science
University of South Africa
01.2022 - 05.2023
Administrator
Nutun
02.2020 - 05.2023
High School Diploma -
Zimele High School
01.2019 - 12.2024
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