Overview
Work History
Education
Skills
Interests
Timeline
Generic

Avela Nyewu

Hostess
Kwathema

Overview

6
6
years of professional experience

Work History

Sales Administrator

Rapid Spill Response
08.2025 - 08.2026
  • Managed sales order processing, ensuring accurate documentation and timely fulfillment of customer requests.
  • Coordinated communication between sales and logistics teams, enhancing workflow efficiency and reducing delays.
  • Maintained comprehensive sales records, supporting strategic decision-making through accurate data analysis.
  • Assisted in the development of sales presentations, effectively conveying product value to potential clients.

HOSTESS

MCDONALD'S
08.2023 - 09.2024
  • Greeting guests, welcoming guests and managing arrivals.
  • Providing information about wait times, menu, or restaurant policies.
  • Managed guest seating efficiently during peak hours, ensuring a smooth dining experience.
  • Assisted in training new staff on customer service standards and operational procedures.
  • Coordinated with kitchen staff to ensure timely meal preparation and delivery to customers.
  • Maintained cleanliness and organization of the dining area, enhancing customer satisfaction.

House keeper, Receptionist

THE LAKE HOTEL
06.2020 - 07.2021
  • I was cleaning, vacuuming, mopping bathrooms and kitchens.
  • As a receptionist I was handling guest arrivals and departures, processing payments as well.
  • Maintained cleanliness and organization of guest rooms, ensuring a welcoming environment.
  • Assisted guests with check-in and check-out procedures, enhancing overall guest experience.
  • Reported maintenance issues promptly, contributing to efficient operations and guest satisfaction.
  • Stocked supplies in common areas, ensuring availability for guest needs and comfort.

Education

Ekurhuleni East College
12-2023

Level4 - Tourism management

01-2019

National Certificate - Business Administration Services

Services Seta
Brakpan, South Africa
04.2001 -

Skills

Data analysis

Sales presentations

Sales order processing

Client communication

Guest experience improvement

Organizational skills

Sales support

Problem resolution

Interests

Sport, Volunteering, Physical fitness, Hiking, Photography, Reading, Coding

Timeline

Sales Administrator

Rapid Spill Response
08.2025 - 08.2026

HOSTESS

MCDONALD'S
08.2023 - 09.2024

House keeper, Receptionist

THE LAKE HOTEL
06.2020 - 07.2021

National Certificate - Business Administration Services

Services Seta
04.2001 -

Level4 - Tourism management

Ekurhuleni East College
Avela NyewuHostess