Anneleen Van Zyl

Scrum Master | Program Manager | Agile Coach

Year 2023: Allocated to the High Volume Stream

Year 2020 - 2022: Allocated to the High Value Stream

Day to Day

• Coached and mentored team members in Agile and Scrum concepts, values, principles, and practices.
• Facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, demos and other Scrum-related meetings.
• Identified and removed impediments to the team's progress through effective facilitation of problem solving sessions.
• Actively monitored performance of the scrum team against objectives set out at the start of each sprint cycle.
• Provided guidance to product owners on grooming user stories for development teams.
• Provided guidance to product owners on Benefit Realization.
• Encouraged collaboration between teams by facilitating knowledge sharing sessions across multiple locations.
• Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
• Identified, addressed and either resolved or escalated project issues.
• Tracked costs and expenses and assessed closely against original project budget.

Reporting

• Tracked and reported on project progress using burn down charts, velocity tracking and other metrics.
• Updated project plans based on changing objectives, specifications and staff availability.
• Conducted risk analysis activities to identify potential issues that could impede progress.

Stakeholders

• Collaborated with stakeholders from different departments to ensure successful delivery of projects.
• Established clear communication channels between all stakeholders involved in the project lifecycle.
• Managed stakeholder expectations throughout the entire project lifecycle ensuring timely delivery of agreed outcomes.

Vendors

• Relationship Holder for Two Vendors.
• Developed technical infrastructure planning, data migration and integration services with third-party applications and platforms.

System | Organization Improvements

• Evaluated existing processes and procedures within an organization to identify areas for improvement.
• Identified opportunities for automation within existing systems or processes in order to reduce manual workloads.

Day to Day

• Coached and mentored team members in Agile and Scrum concepts, values, principles, and practices.
• Facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, demos and other Scrum-related meetings.
• Identified and removed impediments to the team's progress through effective facilitation of problem solving sessions.
• Actively monitored performance of the scrum team against objectives set out at the start of each sprint cycle.
• Provided guidance to product owners on grooming user stories for development teams.
• Encouraged collaboration between teams by facilitating knowledge sharing sessions across multiple locations.
• Identified, addressed and either resolved or escalated project issues.
• Tracked costs and expenses and assessed closely against original project budget.
• Assisted with release planning and coordinated efforts between multiple teams working on related projects.

Reporting

• Created dashboards using various tools such as JIRA, Confluence, to track project progress and milestones.
• Updated project plans based on changing objectives, specifications and staff availability.
• Conducted risk analysis activities to identify potential issues that could impede progress.

Stakeholders

• Collaborated with stakeholders from different departments to ensure successful delivery of projects.
• Established clear communication channels between all stakeholders involved in the project lifecycle.
• Managed stakeholder expectations throughout the entire project lifecycle ensuring timely delivery of agreed outcomes.

• Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
• Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
• Acted as a servant leader to the development team by removing impediments and resolving conflicts.
• Monitored progress of sprints, providing visibility into project status for stakeholders.
• Supported the development team in understanding user stories, acceptance criteria and definition of done.
• Identified risks associated with sprint goals and worked with the team to mitigate them.
• Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.

• Arrange resources for project: Find out if the technicians should sleep over and create S&T and book accommodation for them.
• Build a Health and Safety File with all required documentation for the site. Schedule Technicians for Medicals if the required Level is higher than achieved.
• Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
• Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
• Drafted reports summarizing progress made on projects for review by executive leadership team.
• Maintained records of all documents related to each project including specifications, change orders, invoices.
• Developed and maintained project plans, timelines, and budgets.