Clarissa Olivier

LABORATORY:

• Perform all routine tasks on benches including processing, microscopy, and identification according to standard operating procedure
• Supervise staff on benches with correct techniques and good laboratory practices
• Train staff in order to ensure staff competence
• Supervise TAT (turnaround times) according to various TAT standards
• Ensure that all IQC (Internal quality control) procedure are performed according to work instructions and report any discrepancies
• Monitor safety and procedures and ensure adherence to safety rules at all times
• Review work instructions yearly and make amendments accordingly
• Communicate all changes to relevant personnel involved and monitor correct implementation
• Perform 10% microscopy checks and report all non-conformances
• Handle all problem specimens on benches when required
• Handle telephone inquiries in a professional manner to ensure good client relation
• Perform troubleshooting when required
• Maintain order and discipline within the laboratory according to the house rules
• Perform validation and evaluation of instruments, methods and new processes
• Involved in setting up new test procedures (testing, implementation and training of staff)

MATERIALS MANAGEMENT:

• Ensure that supplies, equipment and reagents are available and organized for efficient laboratory operations
• Inventory management: Stock monitoring; Stock rotation; Stock ordering
• Supply chain management: Communicate with suppliers to ensure timely delivery of stock; Provide forecasting; Follow up on backorders; Ensure incoming stock are inspected for quality before use
• Documentation and Record-keeping: Inventory tracking; Labeling of incoming stock
• Time management and Prioritization: Ensure that supplies with short shelf lives and critical items is prioritized; Scheduling regular replenishment of stock to avoid interruptions in laboratory operations
• Stock take: Perform monthly and yearly stock takes
• Cost control: Monitor and manage cost of consumables
• Safety: Adhere to safety guidelines for storing, handling and disposing of substances (chemicals, biological and hazardous)
• Communication: Ensuring open and continuous communication with laboratory staff, managers and pathologists with regards to stock shortages or issues
• MM Training: Train new staff on use of the Procurement system as required

MICROBIOLOGY DICTIONARY / IT:

• Streamline Microbiological testing workflow by improving efficiency and ensure accurate and timely reporting of infectious diseases and antibiotic testing patterns
• Coordinate microbiology dictionary upgrade projects
• Setup new or upgraded microbiology test procedures, QC ranges, worksheets, analyzers on the Meditech system on a national level
• Test and validate new and/or upgraded microbiology dictionary setups
• Assist all micro end-users (Laboratory staff, Managers and Pathologists) with dictionary enquiries and/or problems
• Identify micro end-user needs regarding Meditech dictionaries
• Evaluate feasibility and impact of dictionary additions and/or changes on the overall Microbiology dictionary
• Handle and resolve billing inquiries
• Provide consumable costing when required

STATISTICS:

• Compile statistical reports and/or information from Meditech (External and Internal clients)
• Collaborate with IT on downloading of special request reports and/or development of new NPR reports
• Compile procedure and/or specimen statistics on request of the Laboratory Manager and Pathologists