Anelda Scholtz
Homemaker
Stella
Summary
Meticulously organized Parts Salesman with comprehensive knowledge of thousands of agricultural parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity.
Overview
14
14
years of professional experience
Work History
Parts Counter Person
Suidwes Landbou
Stella
04.2008 - 10.2009
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Trained and mentored junior employees on regulations, best practices and performance strategies.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Organized parts storage and stocked inventory according to established guidelines.
- Adhered to company guidelines for performance and compliance.
- Conducted cash handling, credit card transactions and register closeout at end of business day.
- Ordered parts from various distributors to fulfill demands.
Parts Counter Person
Suidwes Landbou
Wolmaransstad
02.2007 - 03.2008
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Researched vehicles and parts via physical catalogs and electronic means.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Adhered to company guidelines for performance and compliance.
- Conducted cash handling, credit card transactions and register closeout at end of business day.
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
Parts Counterman
RIBENCO Motorparts
Wolmaransstad
08.2000 - 03.2007
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Maintained clean and neat parts counter and sales floor.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
Retail Sales Assistant
Suidwes Landbou
Bloemhof
03.1996 - 07.2000
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Issued receipts and processed refunds, credits or exchanges.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Effectively located merchandise across various stores to address customer needs.
- Greeted customers and helped with product questions, selections and purchases.
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Increased sales by offering advice on purchases and promoting additional products.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Education
No Degree -
Wolmaransstad Highschool
Wolmaransstad 04.2001 -
Skills
Improving customer satisfaction
Painting
I love to paint, it helps me to be creative and relaxed.
Timeline
Parts Counter Person
Suidwes Landbou
04.2008 - 10.2009
Parts Counter Person
Suidwes Landbou
02.2007 - 03.2008
No Degree -
Wolmaransstad Highschool
04.2001 -
Parts Counterman
RIBENCO Motorparts
08.2000 - 03.2007
Retail Sales Assistant
Suidwes Landbou
03.1996 - 07.2000
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