Amanda Sityatha
Cashier
17700 Road 37 Philippi Cape Town
Summary
Dynamic and results-driven professional with experience at Grandwest Casino, excelling in cash handling and customer engagement. Proven ability to enhance departmental performance through teamwork and problem-solving. Skilled in accurately reconciling transactions while fostering trust and collaboration among colleagues. Committed to delivering exceptional service in high-pressure environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Casino Cashier
Grandwest CAsino
10.2018 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Established trust with coworkers and supervisors through consistent adherence to company policies and ethical practices.
- Conducted currency exchanges for both domestic and international guests, adhering to established policies and regulations.
- Paid winnings and collected losing bets as established by rules and procedures of each specific game.
- Counted cash and casino chips to accurately reconcile transaction reports.
- Forex exchange
Rooms Division Trainee
Twelve Apostles Hotel & Spa
02.2018 - 07.2018
- Greet , welcome and Room new guests
- Check in and Check out Guests
- Answering phone calls and performing administrative tasks
- Write departure and welcome letters
Food & Beverage Trainne
Southern Sun Waterfront
01.2016 - 06.2016
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Handled cash transactions accurately while maintaining confidentiality of customer financial information.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers and answered inquiries regarding menu items and specials.
Waitress
Christal Towers Hotel & Spa
12.2009 - 12.2014
- Maintained clean and welcoming dining environment, ensuring a positive guest experience. Take drink orders and food and serve guests
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
National Diploma - Hospitality Management
Cape Town Hotel School (CPUT)
Cape Town, South Africa 04.2001 -
High School Diploma -
Zisukhanyo High School
Cape Town, South Africa 04.2001 -
Skills
Teamwork and collaboration
Certification
1St Aid cerificate
Timeline
Casino Cashier
Grandwest CAsino
10.2018 - Current
Rooms Division Trainee
Twelve Apostles Hotel & Spa
02.2018 - 07.2018
Food & Beverage Trainne
Southern Sun Waterfront
01.2016 - 06.2016
Waitress
Christal Towers Hotel & Spa
12.2009 - 12.2014
National Diploma - Hospitality Management
Cape Town Hotel School (CPUT)
04.2001 -
High School Diploma -
Zisukhanyo High School
04.2001 -