Hi, I’m
Abongile Dephney Hokwana
Unemployed
Umlazi
Summary
Dedicated to developing professional skills, capabilities, and knowledge within a values-driven organization. Thrives in a team-oriented environment and seeks personal growth. Committed to exceeding expectations and delivering top-notch results. Excited to utilize expertise and drive to make a meaningful impact in a dynamic, forward-thinking company.
Overview
5
years of professional experience
1
Certification
Work History
National Home Builders Registration Council
Admin Intern
02.2023 - 01.2025
Job overview
- Handled client calls to assist with registration, renewals, and enrollment, while providing information and capturing data to ensure records are sorted and secured.
- Assisted owner builder applicants with enquiries, compiled and submitted applications to management.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to positive work environment by actively participating in team-building activities.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Internet Cafe
Admin
06.2022 - 09.2022
Job overview
- Assisted customers with applications and computer-related tasks.
Gadgets Embassy International
Admin
02.2022 - 04.2022
Job overview
- Handled incoming calls and scheduled client appointments for phone repairs.
Department of Education
School Based Screener
10.2020 - 02.2021
Job overview
- Contract Ended.
Department of Public Works
School Based Screener
06.2020 - 09.2020
Job overview
- Monitored individuals for potential Covid-19 symptoms before granting access to school premises.
Education
Ogwini Comprehensive Technical High School
High School
Mangosuthu University of Technology
Diploma from Human Resource Management
Skills
Client Orientation and Customer Focus
Good Written and Verbal Communication Skills
Computer Literacy
Administrative Skills
Problem Solving and Conflict Management
Analytical Skills
Liaising Skills
Team Oriented
Attention to Detail
Patriotism
Honesty
Integrity
Telephone Etiquette Skills
Certification
Mentorship Certificate
Timeline
Admin Intern
National Home Builders Registration Council
02.2023 - 01.2025
Admin
Internet Cafe
06.2022 - 09.2022
Admin
Gadgets Embassy International
02.2022 - 04.2022
School Based Screener
Department of Education
10.2020 - 02.2021
School Based Screener
Department of Public Works
06.2020 - 09.2020
Ogwini Comprehensive Technical High School
High School
Mangosuthu University of Technology
Diploma from Human Resource Management