Zwivhuya Muofhe

• Acted as a Site Reliability Engineer with a strong focus on backend software engineering, building and maintaining scalable, secure systems in high-availability environments.
• Developed and maintained microservices using Golang (Fiber) to support core banking and enterprise operations.
• Designed, tested, and deployed RESTful APIs integrated with third-party services.
• Managed CI/CD pipelines using Git, Docker, and Azure DevOps to ensure smooth, automated deployments.
• Collaborated closely with DevOps and product teams to improve system reliability, observability, and scalability.
• Implemented infrastructure automation, logging, and monitoring tools to ensure system uptime and proactive issue detection.
• Applied networking and security best practices, including TLS, firewalls, proxies, and access control across cloud environments.
• Supported production systems through on-call rotations, root cause analysis, and performance optimization.
• Contributed to technical architecture, deployment strategies, and code reviews to ensure robust and resilient service delivery.
• Liaised closely with different stakeholders across the organisation, ensuring alignment between technical operations and business objectives.

Project: MTN NextGen App

• Implemented innovative teaching methods, improved student engagement rates.
• Managed administrative tasks related to coursework, streamlined evaluation process.
• Developed comprehensive course curriculum by aligning with university standards.
• Lectured on complex subjects for better student understanding.
• Advised students on academic progress to ensure positive results.
• Enhanced learning outcomes with engaging lesson plans.
• Provided feedback on student work, improved academic performance.
• Ensured up-to-date subject knowledge with continuous professional development.
• Designed exams, assessments and course content, including lecture material and writing assignments.
• Engaged, motivated and inspired students to develop thirst for knowledge.

• Delivered technical support for IoT/M2M platforms and applications, ensuring stability and performance in production environments
• Engaged directly with customers to understand their operating environments, use cases, and technical requirements
• Participated in problem-solving and root cause analysis, collaborating with cross-functional teams to resolve platform and integration issues
• Contributed to the development and enhancement of IoT platform releases (e.g., ZSmart) through testing, updates, and feature rollout
• Monitored and analyzed industry trends in IoT/M2M to align product roadmaps with emerging technologies and standards
• Supported the translation of strategic IoT initiatives into actionable technical deliverables linked to platform capabilities
• Applied knowledge of device communication protocols (MQTT, HTTP, CoAP) and cloud platforms
• Contributed to CI/CD pipelines, automation, and cloud deployments, ensuring continuous improvement in platform operations
• Strong foundation in networking, edge computing, and IoT data pipelines, with exposure to security and device provisioning best practices