Ziyanda Williams
Administration Clerk/Receptionist
Aliwal North
Summary
To always put people first by committing to being a service orientated employee, as well as ensuring excellent service delivery and a continued improvement of service delivery. To pursue and excel in a growth oriented organization in order to utilize skills and experience for the growth and prosperity of the organization as well as the people for which we provide a service, which will simultaneously facilitate my career and professional growth.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Administrative Clerk
Maletswai Autobody Pty Ltd
Aliwal North
09.2019 - 07.2023
- General maintenance and upkeep of front office.
- Creating Quotations,Invoices and also cash receipts.
- Petty cash reconciliation.
- Communication with Clients with regards to vehicle progress.
- Responsible for resolving customer queries.
- Arrangements of Management traveling and accommodation.
- Banking
General Clerk
Pioneer Foods
Aliwal North
11.2017 - 05.2019
- Switchboard Management- receiving telephone calls and directing them to relevant person and taking messages when required, Typing and distribution of corporate documents, Setting up appointments and relaying confirmation and reminders to relevant parties, Ordering of office refreshments and Office stationery, requesting quotations from suppliers, Arranging meetings and providing refreshments, Operating office photocopiers and faxing machines and arranging maintenance of machine when required, Organizing Travel arrangements with travel agencies for staff, Petty Cash Management and Banking, Petty Cash Reconciliation, Goods receiving of Maize, Emailing of Invoices to Chop Clients, Assist with stock take on monthly basis, assist with daily orders outstanding, inventories, Plant Groceries and stores control, Administration of telephone accounts and Ad hoc admin duties
Office Administrator
Eris Property Group
Sandton
03.2013 - 08.2016
- Receiving of walk-in Visitors, Handle customer Queries and complains, Assisting with Invoicing and capturing of creditors and Debtors, Answering of switchboard, receiving telephone calls Directing calls to relevant departments, Taking messages when necessary, Arrangement of meetings and organizing refreshments, Management of Boardroom bookings, Typing and Filing of all corporate documents, Assisting with Invoice and remittance distribution to clients, Responsible for maintenance of printers and telephones
Switchboard Operator
Hatfield VW
Bryanston
03.2010 - 02.2013
- Switchboard management- receiving telephone calls and distributing them to relevant person as well as taking messages for unavailable staff, ordering of office equipment and stationery, Arrange meetings, booking of boardroom and attending to refreshment requirements, Daily receipting on Kerridge System, Daily Banking, Monthly Petty Cash reconciliation, Handling of customer queries and logging calls
- Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller''s needs.
Receptionist
JSN BMW
Bryanston
04.2008 - 02.2010
- Managing large switchboard-receiving telephone calls and directing them to relevant person, receiving walk in visitors, booking in of clients vehicles, Typing of office documents
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Education
Matric Certificate - English, Afrikaans, Mathematics, History, Business Economics & Economics
Allen Glen High
Roodepoort 01.2002 - 12.2006
MS Excel proficient certificate -
Peritum Agri Institute
South Africa 01.2018 - 11.2018
Skills
Ability to work under pressure
Switchboard operation
Excellent Planning & organizing skills
Office Management
Excel Certificate
Code 10 Drivers License
Well groomed and good presentation
Time management
Microsoft office skills
Good Language and Communication
Ability to work individually and in a form of team
Discreet and tactful working capabilities
Timeline
Administrative Clerk
Maletswai Autobody Pty Ltd
09.2019 - 07.2023
MS Excel proficient certificate -
Peritum Agri Institute
01.2018 - 11.2018
General Clerk
Pioneer Foods
11.2017 - 05.2019
Office Administrator
Eris Property Group
03.2013 - 08.2016
Switchboard Operator
Hatfield VW
03.2010 - 02.2013
Receptionist
JSN BMW
04.2008 - 02.2010
Matric Certificate - English, Afrikaans, Mathematics, History, Business Economics & Economics
Allen Glen High
01.2002 - 12.2006
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