Hi, I’m
Peggy Gwala
Pinetown
Summary
Efficient Accounts Receivable Specialist offering 3 years of experience in accounts receivable functions. Excellent knowledge of collection and claims procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Account receivable position. Ready to help team achieve company goals.
Overview
7
years of professional experience
Work History
Flanagans Autobody Repairs (Pty)Ltd
Account Receivable Clerk
08.2021 - Current
Job overview
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Generated monthly accounts receivable reports to submit developments for management review.
Don't Waste Shared Service (Pty)Ltd
Junior Bookkeeper
06.2019 - 07.2021
Job overview
- Bus Linking of Items
- Open Custom transaction report
- Importing of sales orders from Bus to Quickbooks
- Recycling invoicing
- Steps to open sales order report
- Month end Queries- Check everything accordingly and balancing
- Obtained revenue and paid invoices by verifying and completing payable and receivable transactions.
- Confirmed accounts payable and controlled expenses by receiving, processing, verifying and reconciling invoices.
Taryn Flanagan Interiors
Office Administrator
02.2017 - 06.2019
Job overview
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Education
Pinetown Institute of TechnologyDurban, South Africa
National Certificate ; Junior Bookkeeping from Bookkeeping
02.2019
Skills
- Invoice Processing
- Payment posting
- Statement Review
- Bank Deposits
- Accounts Receivable Software(SAGE One Pastel Accounting)
- Customer Relations
- Account Monitoring
- Payment Negotiations
- Customer service support
- Microsoft Excel
Timeline
Account Receivable Clerk
Flanagans Autobody Repairs (Pty)Ltd
08.2021 - Current
Junior Bookkeeper
Don't Waste Shared Service (Pty)Ltd
06.2019 - 07.2021
Office Administrator
Taryn Flanagan Interiors
02.2017 - 06.2019
Pinetown Institute of Technology
National Certificate ; Junior Bookkeeping from Bookkeeping
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