Zipho Ayanda Dlamini
Junior Hardware Technician
Richards Bay
Summary
Driven Junior Hardware Technician from Onsite Computers with over 4 years in the IT industry, specializing in computer hardware and networking troubleshooting. Excelled in providing exceptional customer service and remote support, significantly enhancing IT helpdesk operations. Demonstrates strong problem-solving skills and proficiency in Microsoft Office 365 and Windows OS.
Overview
3
3
years of professional experience
Work History
Junior Hardware Technician
Onsite Computers
11.2021 - Current
- Proficient Hardware Technician with strong system repair and debugging skills. Self-motivated and driven to identify opportunities to provide customer support. Offering expert-level IT Helpdesk Support knowledge and 4years of experience In The IT Industry.
Education
High School Diploma -
Sikhulangemfundo Secondary School
Esikhawini J1 04.2001 -
Skills
Computer hardware, Printer And Networking troubleshooting
Firmware Updates
Hardware Installation And Software Installation
Desktop Technical Support And Helpdesk support
Microsoft Office 365, Windows 7,8,10,11 And Mac Os
Application installations
Remote Support
Customer Service
Problem solving skills
Playing Video Games
I Like Playing Competitive Online Games On My Free Personal Time To Keep Me Busy And To Catch Up With My Online Friends
Languages
English
Bilingual or Proficient (C2)
Zulu
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Junior Hardware Technician
Onsite Computers
11.2021 - Current
High School Diploma -
Sikhulangemfundo Secondary School
04.2001 -