Zintle Nkosi

To capture all financial transactions on the Branch Delivery System, Domestic Treasury, BANCS V5, Swift Alliance, Forex , monitoring the Entries and queries boxes, ensuring that Rand and Foreign Cheque and balanced and processed daily , Accurate Volumes to be loaded daily , on systems within allocation of authority. Undertake the required scrutiny of the reports as laid down in the Group Reference Guide.

· Check reports on all processing Vlans to ensure all entries are processed correctly.

· Ensuring that Bills of Exchange, bills payables unnumbered and Unposted accounts are balanced and monitored on a daily basis.

· Handling all queries from branches business Partners relating to all processing products captured within CIB Branch.

· Balancing and scrutiny of daily suspense accounts Rejecteds, Forex, DIT (Domestic Treasury) ensuring all items attended to account.

· Scrutiny of forex and treasury reports and report 2159.

· Ensuring all items cleared daily on the Cats Accounts.

· Ensure that SLA`S are adhered to.

· Ensure that required targets are met.

· Ensure that incidents are raised for all system issues.

· Leave to be discussed and approved by Team Leader before loading on ESS.

· Adherence to all bank policies

· Ensure that entries have authorising signatures for various business units.

• Delivered [Product or Service] to customer locations within specific timeframes.
• Maintained excellent attendance record, consistently arriving to work on time.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Maintained energy and enthusiasm in fast-paced environment.
• Taking payments and making sure the till balances at the end of the day
• Customer services
• Doing daily reports, printing and actioning papaerwork