Zintle Mente
Sales Consultant
Engcobo
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Sales Consultant
African Bank
Engcobo
07.2021 - Current
- Created detailed sales presentations to communicate product features and market data.
- Provided sales and customer service assistance to walk-in traffic
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Oversaw daily outbound calls to identify services that address primary needs.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Responded to telephone and in-person requests for information.
Bank Teller
Ubank Limited
Mthatha
01.2019 - 07.2021
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Monitored and reported suspicious activity in line with bank security policies.
- Reconciled cash drawer and resolved discrepancies.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Provided customer records, account statements and copies of checks.
- Assisted customers with compromised debit cards and issued new credentials.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
- Turned in excess cash to maintain drawer security.
- Maintained accurate records of customer transactions in line with bank procedures.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Education
NQF Level 5 In Economics And Management Science - Economics
University Pf South Africa
Mthatha 01.2023 - Current
RE5 Regulatory Examination - Representative in All Categories of FPS
Moonstone
East London 09.2022 - 09.2022
Grade 12 - Commerce
JS Skenjana Senior Secondary School
Dutywa 01.2011 - 12.2013
Advanced Certificate In Project Management - Project Management
University of Johannesburg
Johannesburg 01.2015 - 12.2018
Skills
Sales expertise
Client Service
Customer Relations
Interpersonal communication skills
Sales and marketing
Persuasive communication
Product and service knowledge
Lead prospecting
Account servicing
Timeline
NQF Level 5 In Economics And Management Science - Economics
University Pf South Africa
01.2023 - Current
RE5 Regulatory Examination - Representative in All Categories of FPS
Moonstone
09.2022 - 09.2022
Sales Consultant
African Bank
07.2021 - Current
Bank Teller
Ubank Limited
01.2019 - 07.2021
Advanced Certificate In Project Management - Project Management
University of Johannesburg
01.2015 - 12.2018
Grade 12 - Commerce
JS Skenjana Senior Secondary School
01.2011 - 12.2013