Zekhethelo Lulama Mbotho
Convenience Store Manager
Cape Town
Summary
Dynamic leader and problem-solver with a proven track record at Margot Fonteyn Secondary, enhancing student performance and streamlining communication. Excelled in customer service management at Nosipho's FoodTruck, significantly boosting sales through strategic upselling. Skilled in team development and financial management, adept at fostering growth and efficiency.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Class Representative
Margot Fonteyn Secondary
01.2023 - 11.2023
- Served as a liaison between students and department, addressing concerns and facilitating communication.
- Demonstrated leadership and problem-solving skills in a fast-paced environment.
Mathematics and Chemistry Tutor
Margot Fonteyn Secondary
01.2022 - 07.2023
- Boosted student understanding by developing clear and concise chemistry tutoring materials.
- Adapted lesson plans to accommodate diverse learner needs while maintaining a consistent focus on core mathematics principles.
Sales Assistant
Nosipho's FoodTruk
03.2022 - 02.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Boosted store revenue through upselling and cross-selling techniques.
Education
National Senior Certificate -
Margot Fonteyn Secondary
Durban 04.2001 -
Skills
Problem-Solving
Team Development
Customer Service Management
Employee Training
Store Merchandising
Financial Management
Entrepreneurial Thinking
Timeline
Class Representative
Margot Fonteyn Secondary
01.2023 - 11.2023
Sales Assistant
Nosipho's FoodTruk
03.2022 - 02.2023
Mathematics and Chemistry Tutor
Margot Fonteyn Secondary
01.2022 - 07.2023
National Senior Certificate -
Margot Fonteyn Secondary
04.2001 -
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