Zatu Khawuleza
Practitioner
AMALINDA | EC | Street | 5247
Summary
Ambitious, conscientious and energetic individual with an experience in different organisational spheres and motivation to achieve challenging targets in a variety of working environments. Experience in customer-facing roles, an excellent communicator and negotiator with the ability to build successful relationships with clients and provide them with a high quality service; a responsible and reliable person with strong time management skills and the versatility to fit easily into any team environment.
Overview
25
25
years of professional experience
3
3
Languages
Work History
Senior Admin Officer
South African Social Security Agency
- Current
- Render administrative support to Payment and Contract Management
- Manage and assist with the implementation and management of payment schedule
- Liaise with payment committees on payment processes in order to streamline payments
- Ensure Postbank follows paypoint policies, procedures and guidelines
- Assist in monitoring and evaluation adherence to National norms and standards in process and procedures regarding the Service Level Agreement (SLA), administration and customer care initiatives within the region
- Assist in the management and coordination of Districts
- Conduct research on the need of new paypoints, improvement and reduction of paypoints
- Assist with the liaison with the community for establishing paypoints to promote service delivery
- Assist in the management of projects pertaining service delivery in the Eastern Cape Region
- Assist in with the drafting of correspondence and coordination of communication to various stakeholders relating to queries and information required
- Supervision of staff, assisting, coordinating helpdesk activities and report to management on matters arising from payment
- Attending monthly District Implementation Committee representing the Eastern Cape Regional Office and make follow ups on resolutions taken
- Attending feedback meetings after District Implementation Committee meetings and Steercom meetings
- Identify and follow up on fraudulent cases
- Developing and maintaining of database of specifications on all projects undertaken by the Unit
- Involvement in stakeholder's relationship management
- Presentation of Business Plan and functions of Payment and Contract Management for the Unit to all the Districts
- Consolidate Regional Payment report for submission to the Head Office
- Prepare weekly, monthly and quarterly reports.
Office Manager
O R Tambo District Municipality
11.2002 - 02.2007
- Assist in strategic management and support to the Chief Director: Infrastructural Development
- Responsible for overall management; Human Resource Management, Financial Management, Supply Chain Management and Administration of Infrastructural Development
- Consolidate and compile reports for all sections (Water & Sanitation, Free Basic Water Services, Capital Projects, MIG projects, Free Basic Energy & ITP (Integrated Transport Plan and EPWP (Expanded Public Works Programme) projects
- Arranging meetings and travelling for the Senior Management of the Directorate
- Liaise with other Departments i.e
- DWAF, DPLG, MIG, consultants, contractors and also local municipalities in connection with all the overall project of the district municipality
- Attending to queries of projects and attending to requests of the community
- Manage and maintain relationship with key stakeholders
- Compilation list of projects of the contractors and consultants that are appointed in the Bid Committee
- Assist in the arrangements of the brief session and attending same
- Maintaining database for appointed consultants and contractors
- Preparations of tender documents for tender adjudication and tender sitting
- Preparation of payment certificates for service providers, forwarding same to Supply Chain and follow up payment at Finance Department
- Managing manager's diaries and minute taking.
Legal Secretary
Poswa Mpambaniso Inc.
01.1999 - 10.2001
- Provide administrative support to the attorneys
- Processing of Litigation documents, Court & MVA claims
- Preparing statements and legal documents
- Dictaphone Typing and general typing of legal documents
- Drafting Deed of Sale, Lease Agreements and Power of Attorney
- Advising clients on legal matters undertaken on the firm
- Liaising with clients and attorneys firm on legal matters and also legal correspondences.
Education
Bachelor of Commerce Honours - Bachelor of Commerce
UNISA
Pretoria05.2023
National Diploma: OMT
UNISA
Pretoria10.2018
Border Technikon
Border Technikon
East LondonUNISA
National Diploma: OMT
UNISA
Pretoria10.2018
Postgraduate: NDP
UNISA
Pretoria07.2020
Bachelor of Commerce Hons
UNISA
Pretoria05.2023
Skills
Microsoft WordMicrosoft ExcelMicrosoft AccessMicrosoft PowerpointInternet & E-mailLegalsuiteSocpen and Safetyweb
Exposure Workshops Attended
- 2007 - MIS & Socpen
- Report Writing Skills
- Project Management
- Advanced Supervisory Skills
Marital Status
Single
Telephone
(043) 707- 6300
Fax
(043) 707- 6487/5
Personal Information
- Date of Birth: 04/18/73
- Nationality: South African
- Driving License: Code B
References
- Mr V Bukula, South African Social Security Agency (SASSA), Senior Manager: Payment and Contract Management Unit, 084 605 2276
- Mr E Mzayiya, Ntinga O R Tambo Agency, Water Systems Engineer, 083 256 4248
- Ms N Cengani, Department of Justice and Constitution, Acting Judge, 078 485 4019
Timeline
Office Manager
O R Tambo District Municipality
11.2002 - 02.2007
Legal Secretary
Poswa Mpambaniso Inc.
01.1999 - 10.2001
Senior Admin Officer
South African Social Security Agency
- Current
Bachelor of Commerce Honours - Bachelor of Commerce
UNISA
National Diploma: OMT
UNISA
Border Technikon
Border Technikon
UNISA
National Diploma: OMT
UNISA
Postgraduate: NDP
UNISA
Bachelor of Commerce Hons
UNISA