Summary

Overview

Work History

Education

Skills

Software

Certification

Achievements And Leadership

Timeline

Zamaswazi Malindisa

Specialist Support / Executive Assistant To Managing Director And Operations Executive

Johannesburg,GP

Summary

I am a Bachelor of Arts degree graduate from the University of Pretoria. I am open-minded and have a practical approach to risk management. I have flexible thinking abilities with respect for past and present challenges and interested in enhancing my career and hone my skills by branching into this position. I am an organised and dependable candidate, successful at managing multiple priorities with a positive attitude. I seek to maintain a full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Driven and resourceful administrative professional with two years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

years of professional experience

Certifications

Language

Work History

Executive Assistant / Specialist Support

DRAMATIC, ARTISTIC & LITERARY RIGHTS ORGANISATION

08.2024 - Current

Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handled confidential and sensitive information with discretion and tact.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Processed travel expenses and reimbursements for executive team and senior management group.
Organized and coordinated conferences and monthly meetings.
Served as a liaison between departments to facilitate effective communication throughout the company.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Facilitated training and onboarding for incoming office staff.
Collaborated on special projects to improve overall business operations within the organization efficiently.
Streamlined office operations, leading to more organized environment by implementing digital filing systems.
Enhanced executive productivity by managing email correspondence and prioritizing critical issues.

REPROGRAPHICS INTERN

DALRO - DRAMATIC, ARTISTIC and LITERARY RIGHTS ORGANISATION

08.2023 - 07.2024

Worked in a Collective Management Organisation that managed and licensed rights of copyrighted literary, theatre & visual arts works, specifically in the Licensing department, as an administrator. Accepting and processing applications for copyright licensing.
Conducted literary research, researching the books and journal articles that are requested for licensing by licensees/copyright users.
Liaise with licensees on behalf of rightsholders.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Streamlined data entry processes, significantly reducing manual errors.
Gathered, organized and input information into digital database.

ENROLMENT ADMIN

Eduvos, Midrand

01.2022 - 03.2022

Worked in the finance and fees department.
Mostly worked using Microsoft dynamics 365 finance and operations.
Proved successful working within tight deadlines and fast-paced atmosphere.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
Developed and maintained courteous and effective working relationships.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance.

Educator Assistant

Katlego Primary School, Daveyton

01.2021 - 01.2022

Monitored learners in and outside of the classroom.
Exemplified positive behavior for children by assisting with learning, moving around to manage classroom and maintaining safety.
Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Copied, organized and distributed classroom assignments or other paperwork.
Handled class records for attendance and course participation scores.

Education

Bachelor Of Arts (cum laude) - Psychology, Criminology, Social Research: Methodological thinking

University of Pretoria

01-2020

National Senior Certificate - English First Additional Language, IsiZulu Home Language, Life Sciences, Mathematics, Geography, Physical Sciences, Life Orientation

Hulwazi Secondary School

01-2017

Bachelor of Arts Honours in Psychology - Human Sciences

University of South Africa

Pretoria, South Africa

04.2001 -

Skills

Customer relations

Executive support

Administrative support

Office management

Information confidentiality

Schedule & calendar planning

Interpersonal communication

Business administration

Project management

Meticulous attention to detail

Travel administration

Advanced MS office suite

Report writing

Project planning

Business writing

Legal administrative support

Adaptability and flexibility

Effective communication

Microsoft office

Reliability

Team coordination

Software

Mondaycom

Microsoft Dynamics 365 Sales - Microsoft CRM

Microsoft Dynamics 365 Finance and Operations

WISE - Web IFRRO Software Environment