Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zamanganga Shozi

Team Manager
Durban

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Proficient Job Title delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Skill. Adept individual with more than Number years working as Manager for $Number revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Team Manager

CCI South Africa
Durban
02.2018 - Current

Customer Service Representative

CCI South Africa
Durban
02.2018 - 10.2019
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Updated account information to maintain customer records.

Sales Representative

Ignition
Durban
01.2017 - 12.2017

Lab Assistant

UKZN Westville
Durban
05.2014 - 12.2014
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
  • Prepared specimens for testing and analysis.
  • Verified final products passed quality control standards before release.
  • Prepared specimens for analysis and established proper chronological priorities in testing.

Education

Bachelor Of Science - Biological Sciences

UKZN Westville
Durban, Westville
02.2011 - 11.2014

Skills

Staff Management

undefined

Certification

CM - Certified Manager Certification

Timeline

CM - Certified Manager Certification

02-2022

Team Manager

CCI South Africa
02.2018 - Current

Customer Service Representative

CCI South Africa
02.2018 - 10.2019

Sales Representative

Ignition
01.2017 - 12.2017

Lab Assistant

UKZN Westville
05.2014 - 12.2014

Bachelor Of Science - Biological Sciences

UKZN Westville
02.2011 - 11.2014
Zamanganga ShoziTeam Manager