Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Clint Schoeman

Clint Schoeman

Florida Park

Summary

I'm a motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Goal-oriented Team Manager commended for first-rate leadership, communication and multitasking abilities. Well-versed in implementing team objectives and goals and mediating interpersonal issues. Offering over 15 years of hands-on experience overseeing daily operations and guiding team members toward achieving goals.

I m a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptable and good interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

25
25
years of professional experience

Work History

Team Manager

Multichoice
Roodepoort
02.2004 - 09.2019
  • Developed and implemented team-building strategies to promote collaboration and cohesion.
  • Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
  • Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
  • Created a positive work environment by setting clear expectations and providing resources necessary for success.
  • Ensured adherence to company policies, procedures, regulations and laws while maintaining an ethical workplace culture.
  • Resolved conflicts between team members in a timely manner to maintain harmony within the team.
  • Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
  • Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
  • Set objectives for teams based on organizational goals; monitored performance against targets; provided feedback and took corrective action when needed.
  • Developed initiatives designed to improve employee engagement levels; organized events such as potlucks or outings.
  • Maintained accurate records of personnel files including payroll information; updated employee records upon changes in status or position.
  • Prepared reports detailing staff performance metrics such as productivity levels or customer satisfaction ratings.
  • Motivated team members to consistently achieve or exceed performance expectations.
  • Set goals for performance and deadlines to comply with company plans and vision.
  • Led regular team meetings to communicate current business trends and relevant updates.
  • Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.
  • Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.

Sales Consultant

Hyperama
Roodepoort
12.1994 - 02.1999
  • Greeted customers, answered inquiries and provided advice on product selection.
  • Assisted in the stocking of shelves and ensured merchandise was properly displayed.
  • Demonstrated knowledge of store products, services, promotions and pricing policies.
  • Processed payments using cash registers or point-of-sale systems.
  • Provided customer service by responding to complaints and resolving issues promptly.
  • Maintained a clean, organized and safe work environment to ensure compliance with safety regulations.
  • Organized promotional displays and assisted with window dressing to attract more customers.
  • Suggested additional items that may complement purchases made by customers.
  • Advised customers on the use of merchandise purchased from the store.
  • Reconciled discrepancies between physical count and computer records of inventory.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Adhered to company initiatives and achieved established goals.

Education

High School Diploma -

Randfontein Senior Secondary School
Randfontein
12.1992

Some College (No Degree) - Call Center Operations Management Diploma

Damelin
Randburg

Some College (No Degree) - Business Management

Henley Business School
Rivonia

Skills

  • Employee Development
  • Staff Management
  • Customer Service
  • Policy Administration
  • Human Resources Management
  • Decision-Making
  • Scheduling and Coordinating
  • Documentation and Reporting
  • Teamwork and Collaboration
  • MS Office
  • Administration and Reporting
  • Training and Development
  • Problem Resolution
  • Employee Coaching and Mentoring
  • Staff Training
  • Professional and Courteous
  • Onboarding and Orientation
  • Managing Operations and Efficiency
  • Needs Assessment
  • Goal Setting
  • Hiring and Training
  • Performance Evaluations
  • Team Development
  • Staff Development
  • Customer Relationship Management
  • Business Analysis and Reporting

Affiliations

  • I am a Triathlete with a strong emphasis on Try-ing...
  • I love to keep fit and being outdoors
  • Helping others motivate me I am the Mission Council Convenor for the Fleurhof Cong Church

Timeline

Team Manager

Multichoice
02.2004 - 09.2019

Sales Consultant

Hyperama
12.1994 - 02.1999

High School Diploma -

Randfontein Senior Secondary School

Some College (No Degree) - Call Center Operations Management Diploma

Damelin

Some College (No Degree) - Business Management

Henley Business School

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Clint Schoeman