Zabathembu Mthembu
Durban
Summary
Zabathembu Mthembu is a motivated Housing Development graduate who completed a Bachelor of Social Science in Housing Development. He is seeking opportunities across housing, construction, community development, and built-environment–aligned industries to gain practical exposure and strengthen applied skills. Alongside his academic background, he has hands-on experience in house renovations through a personal side hustle, supported by a strong renovation portfolio. He is adaptable, eager to learn, and committed to professional growth. Motivated Housing Development graduate with a Bachelor of Social Science in Housing Development. Seeks opportunities in housing, construction, and community development to strengthen applied skills. Demonstrates adaptability, commitment to professional growth, and hands-on experience in house renovations with a strong portfolio. Driven individual with a background in customer service and sales. Utilises strong communication skills to foster relationships and enhance customer satisfaction. Exhibits teamwork and problem-solving abilities to meet targets and support collaborative efforts.
Overview
2
2
years of professional experience
Work History
Call Centre
CAREER BOX CCI
uMhlanga
07.2022 - 02.2023
- Inbound sales: Handled customer inquiries and converted leads into sales.
- Customer service: Provided product info and resolved issues, ensuring customer satisfaction.
- Target – driven: Met daily sales targets and KPIs.
- Communication skills: Effectively communicated product benefits to customers.
Packer
PHUZEMTATA STATIONARY
12.2021 - 02.2022
- Receiving and processing orders: Ensured accurate picking and packing of stationery items.
- Inventory management: Assisted in stock management and maintaining a tidy warehouse.
- Attention to detail: Ensured orders were picked correctly and met customer requirements.
- Teamwork: Collaborated with team members to meet packing targets.
Cook
FSTM (COOKER)
Durban, KwaZulu-Natal
12.2020 - 01.2021
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Distributed food to team members with efficiency in high-volume environment.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
Education
Bachelor of Social Science (BSS) - Housing Development
University of KwaZulu Natal
11.2025
Matric - Grade 12
JG Zuma High School
KwaZulu Natal01.2020
Skills
- Housing Technology & Construction Basics
- Customer service
- Sales conversion
- Team collaboration
- Housing Policy, Theory & Practice
- Community Development & Social Development Principles
- Construction Economics Fundamentals
- Project & Programme Planning
- Sustainable Human Settlements
- Estate Development & Housing Management
- Communication
- Teamwork
- Problem Solving
- Effective communication
- Problem resolution
- Communication skills
- MS Office Suite
Additional Information
Open to internships, graduate programmes, learnerships, and entry-level roles., Willing to learn and grow within any housing-aligned industry., Portfolio of renovation work available upon request.
Custom Section
Hands-on experience obtained through a personal house renovation side hustle. This includes residential renovation and maintenance work, exposure to on-site coordination, materials handling, and basic construction processes. A detailed portfolio of renovation projects is available upon request.
References
Available upon request.
Timeline
Call Centre
CAREER BOX CCI
07.2022 - 02.2023
Packer
PHUZEMTATA STATIONARY
12.2021 - 02.2022
Cook
FSTM (COOKER)
12.2020 - 01.2021
Bachelor of Social Science (BSS) - Housing Development
University of KwaZulu Natal
Matric - Grade 12
JG Zuma High School