Yolanda Sibuta
SALES CONSULTANT
Johannesburg
Summary
Accomplished Invoice Clerk and Sales Consultant with a proven track record at Chemetrix export, specializing in invoice processing and customer service. Excelled in enhancing customer satisfaction and financial record-keeping, demonstrating exceptional problem-solving skills. Achieved significant improvements in payment collection and client retention, leveraging expertise in Microsoft Office for optimal efficiency.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Invoice Clerk
Chemetrix
Midrand
06.2020 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Managed about 25/30 invoices a day.
- Processed invoices and payments in line with company policies and procedures.
- Maintained accurate records of invoicing and payment activities in compliance with company and legal requirements.
- Followed-up on past due payments to facilitate prompt collection of payments.
- Investigated and resolved invoicing discrepancies to maintain good vendor relations.
Sales Consultant
ABSA
Constantia Kloof
06.2017 - 07.2018
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Managed approximately 30 incoming and outgoing calls, emails per day.
- Built diverse and consistent sales portfolio.
Sales Consultant
O'Keeffe N Swarts
Randburg
10.2016 - 05.2017
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Attended monthly sales meetings and quarterly sales trainings.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Developed, maintained and utilized diverse client base.
- Handled approximately 40 outbound calls a day.
Education
Credit Management - Finance
Credit Professionals Institute
Johannesburg, South Africa 02.2023 - Current
Higher Certificate - Office Admin
Boston College
Johannesburg, South Africa 01.2019 - 12.2019
High School Diploma -
Southview High School
Lenasia South 01.2015 - 12.2015
Skills
Payment tracking
Financial record keeping
Invoice Processing
Deadline Management
Customer Service
Microsoft Office
Problem-Solving
Invoice Documentation Management
Invoice Generation
Timeline
Credit Management - Finance
Credit Professionals Institute
02.2023 - Current
Invoice Clerk
Chemetrix
06.2020 - Current
Higher Certificate - Office Admin
Boston College
01.2019 - 12.2019
Sales Consultant
ABSA
06.2017 - 07.2018
Sales Consultant
O'Keeffe N Swarts
10.2016 - 05.2017
High School Diploma -
Southview High School
01.2015 - 12.2015
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