Yolanda February

Daily Cash Reports and Reconciliation of Cash Accounts,

Compliance Management for area,

Occupational Health & Safety Representative for area,

Managing all fees and revenue accounts,

Client profile management (AML/KYC),

Routine Checks on Branches within area in respect of compliance ,

Adhoc duties for Area Manager (Distribution Manager)

Opening accounts for new and existing clients in a branch network,

Assisting clients with queries,

Consistently delivering within product legislation (FAIS parameters),

Achieving Sales Targets &

Maintaining a customer centric approach in order to obtain a desirable NPS

Daily ATM cash replenishment,

Ensuring minimal ATM downtime &

Handling all ATM claims/queries

Cash withdrawals and deposits from clients,

Treasury Custodian,

Safe Custody Custodian,

Identifying leads for sales teams,

Working Smart to maintain a desirable NPS &

Ensuring customer satisfaction by going above and beyond requirements