Yolanda
Client Desirability Analyst
Johannesburg
Summary
Dynamic Anti-Money Laundering Analyst at First National Bank with expertise in risk assessment and fraud detection. Achieved significant process improvements through data analysis and automation, enhancing compliance monitoring. Cultivated strong client relationships, ensuring exceptional service and proactive risk management, ultimately safeguarding shareholder interests.
Overview
11
11
years of professional experience
Work History
Transaction Monitoring Analyst
First National Bank
10.2023 - Current
- Protect the organisation by fulfilling and making informed decisions on Group screening, monitoring, and reporting requirements in line with segment risk appetite
- Mitigate the incidence of financial crimes against the business through proactive risk assessment and compliance measures• Conduct continuous monitoring of transactions and activities to identify potential risks and fraudulent activities.
- Ensure adherence to regulatory requirements and company policies to safeguard the organisation from financial crimes.
- Collaborate with internal teams to enhance risk management strategies and improve compliance processes.
- • Utilise data analysis tools to detect suspicious activities and implement appropriate mitigation actions.
- Report identified risks and irregularities to senior management and relevant authorities as required.
- Keep up to date with industry regulations and financial crime trends to strengthen the organisation's defense mechanisms.
- Assist in the development and implementation of policies to enhance fraud prevention and risk mitigation.
- Provide guidance and training to employees on financial crime awareness and compliance best practices.
Client Desirability Analyst
First National Bank
03.2022 - 08.2023
- Mitigated financial risks, performing periodic reviews of existing clients'' profiles to validate their continued compliance with established policies.
- Collaborated effectively with cross-functional teams to ensure seamless coordination and communication during AML investigations.
- Conducted comprehensive research on clients'' financial activities to identify high-risk accounts requiring enhanced due diligence.
- Strengthened AML controls by analyzing transactional data for patterns indicative of money laundering or terrorist financing.
- Investigated fraud referrals and performed research to minimize risk and resolve inquiries.
Business Banker
First National Bank
01.2014 - 02.2022
- Managed a diverse portfolio of clients, ensuring their financial needs were met and exceeded.
- Maintained comprehensive knowledge of banking products and services, ensuring accurate and informed recommendations for clients.
- Maintained up-to-date knowledge of competitors' products.
- Worked with borrowing clients to procure updated financial information on ongoing basis.
- Delivered exceptional customer service by responding promptly to inquiries and providing accurate information about products and services offered by the bank.
- Enhanced customer retention through building strong relationships and addressing concerns promptly.
- Proactively identified potential risks within client portfolios, implementing strategic measures to minimize losses.
- Coordinated with various departments to ensure seamless delivery of banking services across all channels.
Education
Certificate - Anti-Money Laundering
University of Pretoria
07.2023
Certificate - Forensic And Investigation
University of South Africa
Pretoria12.2021
Higher Diploma In Banking - Banking And Finance
Milpark Business School
Johannesburg12.2019
Matric Certificate - High School
Empucukweni High School
Mpumalanga12.1998
Skills
Risk assessment
Timeline
Transaction Monitoring Analyst
First National Bank
10.2023 - Current
Client Desirability Analyst
First National Bank
03.2022 - 08.2023
Business Banker
First National Bank
01.2014 - 02.2022
Certificate - Anti-Money Laundering
University of Pretoria
Certificate - Forensic And Investigation
University of South Africa
Higher Diploma In Banking - Banking And Finance
Milpark Business School
Matric Certificate - High School
Empucukweni High School
Similar Profiles
Jabulile PhiriJabulile Phiri
Inbound Call Center Representative at First National BankInbound Call Center Representative at First National Bank
Bradley HollandsworthBradley Hollandsworth
Financial Advisor at First National BankFinancial Advisor at First National Bank
AYANDA KHOLOBENGAYANDA KHOLOBENG
Administrator at First National BankAdministrator at First National Bank